• Barback (Food & Beverage)

  The Barback shall procure and stock alcoholic and nonalcoholic products as well as other consumables related to the distribution of food and beverages to guests throughout the gaming facility.

• Beverage Server (Food & Beverage)

  SHIFT: 5:45pm– 2:15 am (Shift subject to change due to business needs)

• EDR Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• EMT Officer (Security)

  The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.

• EVS / Housekeeping (Housekeeping)

  EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• EVS Attendant I (Housekeeping)

  EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• EVS Attendant II (Housekeeping)

  EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• Food and Beverage Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effective use of all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Front Desk Agent (Guest Services)

  Hotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is registering guests to their hotel room.  

• Front Services Booth Attendant (Guest Services)

  The Booth Attendant administers expedient Casino valet services and guest service through organization, documentation, and the use of manual and computerized valet systems.

• Front Services Runner (Guest Services)

  Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service.  Runners are also responsible for handling the guest’s luggage, ensuring that guests are comfortable and satisfied in their room upon arrival.

• Game Performance Supervisor (Gaming/Casino)

  The Game Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Game Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and repairing of all electronic bingo machines.

• Grounds Tech II (Engineering/Maintenance)

  The Grounds Technician II performs routine and extensive preventative maintenance and repair procedures as directed on grounds, turf grass, pavements, walkways, amphitheater, ponds, swimming pools and fountains.

• Main Banker (Gaming/Casino)

  The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling large currency transactions. The Main Banker must be self-motivated, well organized and able to keep accurate records. 

• Maintenance Tech I (Engineering/Maintenance)

  The Maintenance Technician I performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. This is an entry level position.

• Player Services Representative (Gaming/Casino)

  SHIFT: 5:30pm – 1:30am & 7pm – 3:30am (May rotate between times)

• Pool Attendant (Recreation/Entertainment)

  The Pool Attendant is responsible for the pool area cleanliness and sanitation. Includes the greeting of all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, stocking and preparing pool for guests on a continuous basis. This is a seasonal position.

• Revenue Audit Clerk (Finance/Accounting)

  The Revenue Audit Clerk performs numerous gaming and nongaming related audit and financial reporting functions, including preparation of journal entries, verification of system reporting functions, and recording financial information by entering data into the computer, calculating and summarizing numbers, and drafting and reviewing financial documents for proper completion. Observes and checks inventory counts, maintains compliance with gaming regulations and completes other tasks as assigned by Revenue Audit Supervisor or above.

• Risk Specialist (Meetings/Events)

  The Risk Specialist I will be responsible for assisting the Risk Manager with administration of insurance claims, loss prevention, and related insurance administration matters for all Wind Creek Hospitality properties. He/she will assist with property, casualty, and workers’ compensation insurance claims and administration. This Specialist will communicate with brokers, guests, team members, attorneys and representatives from insurance companies and third-party administrators (“TPA’s”) to ensure proper Risk Management processes are followed. This person will assist in the development of risk management and safety guidance, protocols, and training for other departments within the Company and communicate with various internal and external sources to accomplish Risk Management purposes.

• Seamstress (Operations)

  The Seamstress should be able to provide expert services in all aspects of alterations for new and engaged employees. Repairs employee uniforms to meet policy standards. Hems pants, shortens cuffs, etc.  Provides alterations to ensure uniforms are well-fitting and professional. Will assist with the gathering of information for the completion of monthly inventory and stocking inventory. Will assist with uniform processing when requested.

• Security Officer I (Security)

  The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property.  May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.

• Security Supervisor (Security)

  The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions for the property to ensure a safe and secure environment for all guests and employees.

• Soft Count Attendant (Gaming/Casino)

  The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.

• Sr. EMT / Officer (Security)

  The Senior EMT/Instructor has oversight over the EMT office, and will be responsible for providing medical related training to EMT, Security and other WCH team members. The Senior EMT/Instructor is responsible for EMT Security Officer duties and responsibilities for the property to ensure a safe and secure environment for all guests and employees. The Senior EMT/Instructor reports directly to the site Security Director/Manager.

• Supervisor (Housekeeping)

  Job Overview:The EVS Supervisor makes guests feel welcome and important by ensuring that the casino and common areas are clean, comfortable and well maintained. Purpose:Our genuine attentiveness and positive energy provide guests, especially women, an escape from their ordinary world into our exciting fantasy world of play, chance, and possibility.  With this contribution, we give them a feeling of importance and belonging.Value System:Our Enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.  We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.  The resulting creation of wealth will grow opportunities for all.Duties and Responsibilities:

• Teleservices Agent (Guest Services)

  The Teleservices Agent answers all incoming calls and provides information to callers identifying and acting on opportunities to sell and book reservations at the property. Directs or transfers calls to appropriate department or person. Actively promotes the property and amenities on each call to leave the caller with as much information about Wind Creek Hospitality properties as possible. Represents the company positively by providing a warm greeting, maintaining a positive upbeat tone throughout all calls and checking for satisfaction before ending call.

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