EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling large currency transactions. The Main Banker must be self-motivated, well organized and able to keep accurate records.
The Executive Host builds and maintains relationships with targeted gaming customers. Ensures proactive and on-going communication with target customers through outbound phone, face to face interactions, emails and letters. Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. The Executive Host offers complimentaries using established and approved guidelines, as well as, good judgment. Leverages property amenities and marketing program to drive customer loyalty and revenue.
The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.
The Food and Beverage Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in all his or her staff the same sense of passion and urgency for excellent guest service and quality products. The Manager interacts with guests and staff with a sense of calmness and desire to resolve problems amicably and to a point where all parties win. The Manager shall proactively take control of front-of-house operations and hire, train, develop, coach, re-assign, and terminate staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor. This position reports to the Director of Food and Beverage.
EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.