May 8, 2024
1131 North DuPont Highway
Dover,
DE
19901
Responsible for ensuring hotel guest satisfaction by providing extraordinary customer service at the Front Desk in an extremely professional manner.
Verifies background information and reviews with Supervisor as needed.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Assist in the development and implementation of annual marketing plans, working closely with the in-house marketing team, the ownership group and the external advertising/PR agency
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Responsible for the overall shift security of Bally’s Dover property and the safety of all patrons and employees while promoting and maintaining the utmost integrity and the highest caliber customer service to all patrons and employees.
Race & Sports Ticket Writer at Bally’s Dover will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
Responsible for the smooth and efficient operation of a redemption window. Accurately conduct cash, coin, and ticket transactions and redemption for gaming customers. Prepare applicable paperwork and comply with cash reporting requirements.
To be engaging with guest while providing efficient and accurate beverage service with a smile.
Minimum 5 years’ experience with servers, system backups, system recovery, disaster recovery, H.A. solutions, budget planning, strategic planning, and contingency planning.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational aspects of the Race & Sports Book.
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
Responsible to provide exceptional customer service to slot machine players in the casino, ensuring smooth and efficient operation of the gaming floor.
Responsible for the smooth and efficient operation of the Cage, Vault, Main Bank and Marker Bank. Maintain tracking of coin and currency for Cage, Vaults, Main Bank and Marker Bank on approved logs. Count and verify all cash/coin/ticket transactions in all Cage areas and assist Cage Supervisor with all transactions within the department.
Responsible for the smooth and efficient operation of the Players Club on assigned shift.
Responsible for the smooth and efficient operation of the Cage, Vault, Main Bank and Marker Bank. Maintain tracking of coin and currency for Cage, Vaults, Main Bank and Marker Bank on approved logs. Count and verify all cash/coin/ticket transactions in all Cage areas and assist Cage Supervisor with all transactions within the department.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Responsible for providing extraordinary customer service, parking and delivering customers’ vehicles in an extremely professional manner.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.).
Race & Sports Lead Ticket Sellers at Dover Downs will exude professionalism and display friendly and superior customer service while providing rapid and accurate ticket selling and cashing services to the guests of the race and sports book.
Responsible for ensuring that bartenders have essential and adequate supplies needed to provide exceptional service to our guests.
To be engaging with guest while providing efficient and accurate beverage service with a smile.
Responsible for greeting guests at the door. The Host/ hostess seats and presents clean menus and wine menus to guests in a professional and friendly manner.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits and conducts other monetary or control procedures as required in various restaurants.
Responsible for safeguarding the company’s assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
The above description denotes some of the specific characteristics which are necessary to perform the principal function of the job and are not intended to be a description of all work requirements that may be inherent in the position.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Manages the activities and functions of assigned food outlets. Responsible for managing the budget, staffing, liquor cost, food cost, recycling program, as well the major focus of our Customer Express and Sterling Customer Service Program.
Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees. This position will only be working the overnight shift 11 p.m. to 7 a.m.
Responsible for assisting in the management of the retail shops and upholding the high standards of the operation. Ensure excellent customer service, maximize financial return, and foster a great work environment.
Responsible for assisting in the operation of the retail shops and executing the standards for the brand they represent. Ensure excellent customer service, maximize financial return, and foster a great work environment.
Cleans and maintains the property’s public space – casino, lobbies, front drive, pool area, elevators – ensuring guest comfort, safety, and satisfaction.
To perform the job successfully, each individual should demonstrate the following:
Responsible for maintenance and repair of facilities and systems.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station. Organize, set up, and produce all food requirements for private corporate and special events and normal operations. Prepares and produces all menu items to be served.
Responsible for preparation of all pantry food items, and responsible for maintaining a sanitary kitchen work station.
Prepares quality food products in a timely manner and attractively presented in accordance with our standard recipes and plating instructions.
Ensure guests have an enjoyable dining experience by providing quality customer service with a smile. Required to take orders, serve food and drinks, and remove dinnerware from the table in a timely manner. Under the direction of the Assistant Manager secures funds, records non-gaming revenue, prepares deposits, and conducts other monetary or control procedures as required in various restaurants.
Assist food servers in service process. Retrieve and stock inventory as needed. Proper set up/maintenance of restaurant service space
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.
Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all employees, guests and assets.
The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.
Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.
Participates in the Count operations including the daily currency drops and subsequent currency processing. Responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Count Room and currency counting equipment.
Ensures that all kitchen employees produce a quality food product that is prepared in a timely manner and attractively presented in accordance with our standards
Race & Sports Book Operations Supervisors at Bally’s Dover Casino Resort will exude professionalism and display friendly and superior customer service while supervising all operational aspects of the Race & Sports Book.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Takes orders, mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges.
Thrives in a competitive environment that celebrates individual and team successes
Supervises team of Contact Center Reservation Sales Agents and Lead Agents
Minimum 3 years of experience required working with PCs, servers, and network operating systems.
Five or more years Microsoft Windows based PC support experience – MCP, Network+ and Security+ preferred.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Enroll guests into Players Club. Communicate specific event and promotion information to all guests. Redeem comp dollars for merchandise to our guests and complete all duties associated with the redemptions.
Operates POS systems to accept payment for parking, makes change and issues receipts or tickets.
Responsible for the installation, maintenance, and repair of gaming equipment in the casino, including but not limited to video lottery terminals, currency and coin counting equipment, data system monitoring equipment, player tracking hardware and software, data card embossers, bill breakers, and jackpot kiosks.
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries.
Responsible for providing extraordinary customer service by assisting guests in transporting their luggage.
Verifies background information and reviews with Supervisor as needed.
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