Guest Services Manager

We are seeking a fun and outgoing Assistant General Manager for immediate hire to lead our ROCKSTAR TEAM as we open the BRAND NEW HILTON GARDEN INN TEWKSBURY ANDOVER HOTEL!  If you have a passion for hospitality and strong leadership skills consider this opportunity!

T.E.A.M Together Everyone Achieves More

As Guest Services Manager you will be responsible for supervising the Front Desk TEAM which includes staff training, inter-department communications, and staff accountability. The Guest Services Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will ensure outstanding guest service and deliver positive guest experiences.  In this role you will collaborate with our General Manager to plan and oversee the hotel’s daily operations.

Our ideal candidate possess solid leadership skills, is passionate about guest service and will maximize the hotel to its full potential.

TEAM Benefits:

• Bonus Eligible
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Vacation/Well/Holiday Pay
• Team and Travel Discounts
• Career advancement opportunity
• Free Parking

Requirements:

• 2+ years Front Office Manager experience in a branded hotel 
• Degree in Hospitality Management is strongly preferred
• Schedule flexibility
• Have excellent English communication skills and able to read, write and speak fluently
• Hilton brand experience is ideal 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!