Temps plein
Under the direction of the Department of Public Safety (DPS) Shift Sergeant, the Public Safety Officer (PSO) is a uniformed, armed position responsible for providing public safety to the San Manuel Band of Mission Indians (SMBMI) Reservation and all its Tribal citizens, assets, customers, facilities, and operations, including the Yaamava Resort and Casino at San Manuel. This position requires exceptional customer relations skills. PSOs must deliver critical safety and security services in a business-oriented, courteous, customer service, and professional manner. PSO’s are involved with the enforcement of laws, rules, and regulations under the State of California, Federal, and Tribal Government codes, securing an assigned area, conducting investigations, collecting evidence, and preparing timely and accurate reports. Duties also involve crime prevention, investigating crimes, detaining suspects, responding to emergencies, performing as initial Incident Commander until relieved, testifying in court proceedings, and protection of life. The PSO may be assigned to various special assignments such as executive protection, canine operations, among others. The Public Safety Officer also collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s mission, vision, and values.
1. Provides critical safety and security services by patrolling assigned areas to observe the grounds and facilities of the organization in a manner consistent with guidelines and applicable laws, policies and procedures to deter criminal activity. Secure key entry and exit points across the enterprise at designated stationary post assignments.
2. Ensures establishment and its surrounding premises are always protected by providing public safety services to the San Manuel Band of Mission Indians (SMBMI) Reservation and all its Tribal citizens, assets, customers, team members, facilities and operations, including the Yaamava Resort and Casino.
3. Conducts investigations by analyzing and verifying information through various investigative techniques. Interviews victims, witnesses and suspects as needed. Completes accurate written reports in a timely manner and in compliance with departmental procedures, and makes oral reports as needed.
4. Responds to various emergency calls for service such as fires, injuries, accidents, robberies, intrusion alarms, bomb and other threats. PSOs initiate immediate action to control the threat, provide first responder aid or render appropriate assistance and document all relevant activities. Directs and controls pedestrian/vehicle movement and ensures that walkways, entrances/exits and fire lanes are clear. Directs employees, patrons and guests to safe areas during incidents.
5. Accurately documents, secures and preserves incident scene, photographs incident scene, takes victim/witness statements, collects and preserves evidence following all prescribes rules, regulations, policies and laws.
6. Enforces law, rules and regulations applicable to the State of California, Federal and Tribal Government.
7. Maintains care and control of authorized equipment, issued uniforms, and departmental approved firearms and ammunition.
8. Supports and reinforces enterprise standards and procedures designed to provide a best-in-class guest experience.
9. Safeguards the confidential nature of Tribal citizen’s, guest’s, department’s, and company’s data.
10. Performs other duties as assigned to support the efficient operations of the department.
Special Assignment Opportunities
These positions are only available to active PSO’s who have successfully completed their Field Training Program, are in good standing, and have been in their position for a minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the PSO will receive specialized training for their assignment. PSO roles that require non-uniform and/or concealed carry of firearms, must comply with all California State Law, BSIS guidelines, and DPS policies related to the use of firearms.
Assignments may include, but are not limited to:
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
The San Manuel Band of Mission Indians is a federally-recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California. San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure, maintaining civil services, and promoting social, economic, and cultural development.
The Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region. The Reservation, once only 640 acres, is now over 1,100 acres in size.
The call of Yawa’ – to act upon one’s beliefs – inspires the Tribe to give back to the areas they call home and support organizations working to create a better tomorrow in the Inland Empire and Indian Country.
Our support is directed to organizations providing services in San Bernardino and Riverside counties, including:
The Tribe also operates Yaamava' Resort & Casino at San Manuel (formerly known as San Manuel Casino®), the Palms Casino Resort, as well as other enterprises.
We value our employees and offer a comprehensive Benefits Program
Our team members enjoy a competitive base salary, an annual discretionary performance bonus, and an annual merit increase as part of our total rewards package. Additionally, San Manuel supports team members' financial health through 401(k) retirement savings plans that offer a 2% core discretionary contribution and matching, and a host of other services - from discounts to tuition assistance.