700 Ellinwood Way
Pleasant Hill,
CA
94523
Temps plein
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $21.89 to $21.89 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
FIND YOUR HOME AWAY FROM HOME AT OUR HOTEL IN PLEASANT HILL
Comfort meets convenience at Residence Inn Pleasant Hill Concord. Our extended stay hotel in Concord, CA, offers a prime location near downtown, John F Kennedy University and the Sunvalley Shopping Center. After getting a taste of the California culture, step into our lobby lounge, featuring contemporary decor and furnishings. Unwind in our modern suites with fully equipped kitchens and plush bedding for your homelike stay. Spread out in the stylish sleeping, living and dining areas of our pet friendly hotel in Pleasant Hill, CA, with your four legged friend. Kick start your mornings at our free breakfast buffet. Bring the whole family to enjoy an array of options amidst our revitalized dining area. Swing by The Market when you are iin need of on the go snacks and beverages. Active travelers can meet their health goals at our 24 hour fitness center and outdoor pool. Whether you are desiring a laid back getaway or productive business travel, sleep soundly at Residence Inn Pleasant Hill Concord.