6007 Legacy Drive
Plano,
TX
75024
Temps plein
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1-year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Discover design without compromise at our hotel near Dallas
Redefine cosmopolitan energy at the Renaissance Dallas at Plano Legacy West Hotel. Our design-forward hotel near Dallas, TX, is within walking distance of top dining and shopping options, with the best West Plano just minutes away. Step into our hotel near Dallas and feel the warmth of our modern décor, merging Asian and Texan influences. Gather with friends for light bites and libations at Whiskey Moon bar. Take a dip in our rooftop pool and drink in the Texas sunset with a crafted cocktail in hand. Tailored options for Meetings, Events & Weddings in our versatile venue spaces can offer hybrid meetings available via live streaming. At the end of the day, settle into your spacious Plano, TX, lodging using mobile technology: Mobile Key, Mobile Dining, eFolio delivery and Mobile Requests via the Marriott Bonvoy app. All rooms feature pillowtop bedding, high-speed Wi-Fi, smart TV and floor-to-ceiling windows. Experience authentic Texan hospitality with us.