Director of Human Resources Operations

Job Number

24080689

Job Category

Human Resources

Location

The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

Y

Position Type

Management

Job Summary

Executes strategies that serve to attract, retain and develop diverse premiere talent. Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.

Candidate Profile

Education And Experience

High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

Core Work Activities

Managing Legal And Compliance Practices

Ensures terminated employee files are retained for the required length of time.

Ensures compliance on all human resource audits.

Ensures proper documentation of all progressive disciplinary action is kept in employee file.

Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).

Works with the unemployment services provider to respond to unemployment claims.

Attends unemployment hearings and ensures property is properly represented.

Ensures employees are treated fairly and equitably.

Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.

Ensures employees are treated fairly and equitably and that issues are brought to resolution.

Administers property policies fairly and consistently.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human

Resources Communication

Communicates changes to the benefit plans in a timely manner.

Communicates property rules and regulations via an employee handbook.

Coaches managers on progressive discipline process.

Managing Staffing And Employee Development Activities

Participates in the interviewing and hiring of Human Resources employee team members.

Ensures performance evaluations and merit increase paperwork are maintained in employee files.

Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

Establishes and maintains open, collaborative relationships with employees.

Utilizes an “open door” policy to address employee problems or concerns in a timely manner.

Ensures effective employee communication channels are established and active in departments.

Ensures employees establish and maintain open, collaborative relationships with their team members.

Strives to improve employee retention.

Monitors work environment for signs of union organization.

Solicits employee feedback.

Organizes Spirit to Serve Our Communities events.

 The salary range for this position is $86,000 to $113,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.

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