Room Attendant

We are looking for a reliable and friendly Room Attendant team member to provide superb customer service to our guests at the Hyatt Centric-Arlington. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to the Hyatt standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a Room Attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Responsibilities but not limited to:

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and all bathroom amenities.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers and ashtrays.
• Restocking coffee station.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance discrepancy using technical device.
• Updating status of guest rooms using technical device.
• Maintaining the cleanliness, restocking and returning cleaning cart at shift end.

Qualifications:

• Housekeeping experience (preferred).
• Ability to lift heavy amounts
• Ability to bend, twist, squat and work on feet for an extended period of time.
• Flexible work hours/ weekend availability
• Clear and pleasant communications skills