General Manager
Temps plein
Overview
Opportunity: General Manager
The Freepoint Hotel Cambridge, Tapestry Collection by Hilton, is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager – Regional Director of Operations
Your Focuses
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
- Implement best practices to uphold quality and safety standards.
- Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Employee Development
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
- Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
- 5 years in operations management or similar leadership role in a hotel.
- Financial acumen and the ability to develop budgets, and manage financial performance.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- 24/7 access to TELUS Health, a confidential work-life resource.
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
- Occasional travel required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Freepoint Hotel
Our Hotel
As one of the nation’s smartest cities, there is a lot to discover and unpack in Cambridge. Freepoint Hotel is a great place from which to explore this city—the fifth largest in Massachusetts and a short train ride away from Downtown Boston, Belmont, and Somerville.
Located a short walk (or free shuttle ride) away from the Alewife Train Station, Cambridge and Boston are at a visitor's fingertips at Freepoint Hotel. From the Red Line it’s easy to explore nearby Davis Square, Harvard Square, Kendall Square and Downtown Boston. There are a host of great restaurants, some great shops, and a few great museums in Cambridge. There are even some Universities people may have heard a thing or two about.
Some of Cambridge’s best food and drink is right in Freepoint Hotel at Freepoint Kitchen & Cocktails by Matthew Gaudet. Our esteemed Chef is well-known in Cambridge as he was the Chef Owner of the beloved Cambridge restaurant West Bridge. The food and drink menus both emphasize local ingredients. Our bar is best known for its specialty Manhattan Menu, which features 8 variations on this classic cocktail.
At Freepoint Hotel, guests will enjoy newly renovated and smartly designed guestrooms with deluxe amenities such as superfast complimentary Wi-Fi and hair products by Living Proof, an innovative local company. They will also have access to our brand new, well-equipped fitness room as well as access to our daily shuttle which will take them anywhere in a two-mile radius.
