Dining Room Supervisor

The Opportunity 

Delaware North Parks and Resorts is hiring a seasonal Dining Room Supervisor to join our team at Peaks of Otter Lodge in Bedford, Virginia.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. 

Pay

$20.00 - $20.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits at Peaks of Otter

Enjoy a workplace with a view! Join our tight-knit team working together in the beautiful setting of the Blue Ridge Mountains located along Virginia's famed Skyline Drive on the shore of Lake Abbott. With easy access to hiking, tours, nature talks, and festivals, each day inspires in special places like this!

• Weekly pay
• Free shift meal
• Employee discounts - 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Responsibilities 

• Assign duties to scheduled dining room team members
• Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary
• Investigate and resolve situations regarding food quality, service, or accommodations
• Review work procedures and operational initiatives to improve service, performance, or safety
• Assist Restaurant Manager with team member trainings and compliance
• Monitor daily and hourly cleaning
• Manage labor and profit loss
• Ensure proper cash handling and tip record keeping for shift

Qualifications 

• No college degree required
• Minimum of 2 years' supervisory experience preferred
• Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities 
• Excellent communication skills, written and verbal
• Excellent customer service and employee relation skills

Physical Requirements 

• Ability to lift or carry 50 pounds.
• Ability to stand or walk 100% of the time.                        
• Possible exposure to secondhand smoke.
• Possible exposure to high volume of noise.

Shift Details 

Evening shiftHolidays8 hour shiftWeekends

Who We Are 

Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.