Security - Dispatch

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Receives calls and requests for security assistance.

2. Transmits information via radio to Security Officers on duty to investigate complaints or requests; relays instructions or questions from Team Members on duty.

3. Monitors the location of security personnel on duty.

4. Monitor fire (EAS) alarm system. Dispatch Security Officers to calls for service.

5. Generates reports of suspect or unlawful activity or other incidents occurring on property.

6. Provide assistance and information to Guests and Team Members.

7. Performs other related duties as assigned by the Security Shift Supervisor.

8. Must possess multi-tasking skills and have the ability to work in isolation.

9. Must be able to work well under pressure.

10. Prepares and submits reports as required

SUPERVISORY RESPONSIBILITIES None.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform security tasks exceptionally well. The requirements listed below are representative of the working knowledge and specific skills required. All Dispatchers must be knowledgeable to all company policies, guidelines and procedures, including fire safety regulations and evacuation procedures. This individual must remain calm under stress.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent required plus twelve or more months of relevant security experience or related equivalent. CERTIFICATES, LICENSES, REGISTRATIONS Must possess and be able to maintain the applicable regional Gaming card and a valid driver’s license. LANGUAGE SKILLS Must be able to effectively communicate in English both verbally and in written form. Must be able to read and write simple lists, interoffice memorandums, and business correspondence. Must possess keen observations skills and be able to respond to potential problems quickly and efficiently.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS: Proficient in Microsoft Office and other related computer applications and skills.