Housekeeping Lead

Essential Functions

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Assist in monitoring staffing levels to ensure budgetary compliance.
• Assist with repairs and preventive maintenance tasks and projects as assigned.
• Perform deep cleaning tasks and special cleaning projects.
• Clean all slot machines, floors, windows, walls, stairs, and elevators in front and back of house areas.
• Vacuum all floors in front and back of house areas.
• Clean, disinfect, and restock all restrooms in front and back of house areas.
• Mop floors around the bars, restrooms, and entrances in front and back of house areas.
• Remove all trash and debris from machines, floors, and trash cans in front and back of house areas and empty all trash and debris in the outside dumpsters.
• Use all cleaning chemicals and equipment safely and in accordance with manufacturer instructions.
• Ensure all chemicals are labeled and signage is posted.
• Answer all calls promptly and professionally.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all customers and team members.
• Comply with all policies and procedures established byBally'sKC and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

Knowledge, Skills, Abilities, And Other Characteristics

• A high school diploma or GED is preferred.
• Up to 2 years of experience in building and grounds maintenance is preferred.
• Appropriate and safe use of all housekeeping and janitorial tools and equipment, including, but not limited to, including vacuum cleaner, carpet cleaner, buffer, ladder, tommie lift, hand tools, shop vac, bucket truck, forklift, and safety equipment.
• Familiarity with required OSHA standards and all safety guidelines.
• Appropriate use of personal protective equipment.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PHYSICAL DEMANDS: while performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, crouch, kneel, and bend; talk and hear. The team member must often lift and/or move up to 20 pounds, including overhead lifting. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• WORK ENVIRONMENT: while performing the duties of this job, the team member is exposed to outdoor conditions, variable temperatures, smoke, and bright flashing lights. The noise level in the work environment is usually very loud.

Acknowledgment

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation.Bally'sKCreserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.