Sales & Marketing Admin
The Hay-Adams
800 16th Street, N.W.
Washington,
DC
20006
145 Room Hotel
Managed By
B.F. Saul Company Hospitality Group
Full-Time
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.
Position Overview:
The sales and marketing coordinator will provide program management, project execution and administrative support to the Director of Sales and Marketing (DOSM) and Director of Catering (DOC).
Essential Duties & Responsibilities
1. The Hay-Adams Handbook, the Department Standard Operating Manual, and our policies and procedures are part of this job description.
2. Sales & Catering – Provide consistent sales and catering support and measurement:
• Manage and maintain integrity of the Delphi.fdc program, files and account database.
• Produce all sales and catering sales reports.
• Maintain ongoing segment and account analysis to support the sales and catering program.
• Learn hotel sales and catering messaging and conduct site inspections when required for social media/PR/advertising.
3. Marketing – Coordinate and monitor execution of the hotel marketing programs:
• Update the website promotions, menus and special offers in a timely manner.
• Update website platforms to ensure material is relevant and current.
• Plan and coordinate photo and video shoots with the operating departments.
4. Social Media – Maintain the awareness of The Hay-Adams in key social networks.
• Monitor Facebook, Twitter, Instagram, Pinterest, and Google sites and messaging.
• Maintain awareness of social media messaging and initiatives of the hotel’s competitive set.
• Coordinate and create content with Social Media partner to ensure ongoing coverage.
5. Advertising
• Support and monitor implementation of the advertising plan and budget.
6. PR
• Liaise with operational departments to collect and forward content to the PR agency.
• Acquire reprints of stories designated by the executive staff and archive all PR clippings.
7. Promotions
• Assist in the planning, promotion and execution of hotel promotions and special events.
8. Administration
• Maintain office sales & catering supplies, manage inventory and the purchasing process.
• Assist with the retrieving and distributing of mail (internal and external) appropriately.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Associate degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
License/Certification: NA
Technology
Proficient in Microsoft Office and Delphi.
Basic Expectations:
Attention to detail; Mature, professional interaction with employees, guests and business contacts; Ability to work independently, make good decisions, prioritize work, handle multiple tasks at the same time, act effectively under pressure. Support the Sales and Catering team and assist with the efficient operation of the office. Ensure accurate records are maintained. Collectively handle incoming calls and correspondence, and respond independently when possible, or as directed. Complete sales lead sheet information and forward to the appropriate salesperson.
Language Skills:
Ability to read and interpret business reports and journals. Ability to write business correspondence and present information and respond to questions from groups of managers, clients, customers and general public.
Mathematical Skills:
Must have the mathematical ability to add, subtract, divide and multiply basic two-digit numbers. Must be able to understand American weight, volume and distance measurements.
Reasoning Ability:
Ability to define problems collect data, establish facts and draw valid conclusions. Ability to concentrate for periods of time and to interact well with other departments and co-workers under high stress and demanding conditions, i.e. time constraints, difficult guests.
Physical Ability:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to lit and/or move up to 10 pounds.
Standards of Conduct:
The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.
The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Posted March 14, 2024
The Hay-Adams
A Luxury Downtown Washington, D.C. Hotel
Experience The Historic Hay-Adams
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams, recently named the #1 Hotel in Washington DC, is the hotel of choice for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, DC’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler.
Featuring the region’s most coveted fine dining destinations, timeless, full-service event and wedding spaces, and the inviting Author Series, The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.
Welcome to The Hay-Adams—where nothing is overlooked but the White House.
