Concierge Supervisor/礼宾主管

Description

1. Basic mathematical and calculator skill to prepare mathematical calculations without error, e.g. Purchasing tickets for guests.

具备一定的精算能力，如为客户代购机票。

1. Ability to read, listen effectively, to speak and write English clearly.

具备一定英语会话和书写能力。

1. Ability to access and accurately input information using a moderately complex computer system.

掌握一定的电脑技能技巧。

1. Ability to stand, walk and / or sit and continuously perform essential job functions.

能持续因工作需要的站立，行走等。

Requirements

1. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.

擅长于处理宾客关系，能快速有效的应对各种问题。

1. Interpersonal skills to provide overall guest satisfaction.

以较强的人际交往能力提高客人满意度。

1. Learning and visual ability to observe and detect signs of emergency situations

具备一定的观察能力对于紧急突发状况能积极应对。