Lead Catering Server

The Opportunity 

Delaware North Sportservice is hiring a full-time or part-time Lead Catering Server to join our team at Lambeau Field and Titletown in Green Bay, Wisconsin. As a Lead Catering Server, you will lead the food and beverage team during events while delivering the highest quality of service to our guests. If working at banquet venues with people from diverse backgrounds excites you, pull a chair up to our hospitality table and apply today.

Pay

$16.00 - $16.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Trains assigned banquet catering associates to ensure that all procedures and policies are followed
• Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and clients’ specifications
• Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction
• Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures
• Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas
• Reports any unsatisfactory food and beverage items mentioned by guests to management and documents according to company procedures
• Preforms break down of event space if indicated
• Assists in greeting guests, assigning guests to tables and taking care of all guests’ needs
• Performs other duties as assigned

Qualifications 

• Must be at least 18 years old
• Minimum of one (1) year experience in service industry required
• Previous experience in banquets or other food service environment preferred
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to complete required preemployment food safety and alcohol service training
• Strong time management and organizational skills; ability to direct the work activities of several employees simultaneously and plan ahead
• Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports
• Ability to be available for varying Titletown event schedules set up by Titletown event staff

Physical Requirements 

• Ability to lift up to 40 pounds for set-up, service and clean-up of functions; including carrying trays of food
• Ability to stand or walk for entire length of shift; may include walking up and down stairs
• Good mobility to maneuver between tables to deliver food to customers
• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled diningenvironment

Shift Details 

Day shiftEvening shiftHolidaysWeekendsEvent basedOvertime as needed

Who We Are 

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.