Photo of Yaamava’ Resort & Casino at San Manuel, Highland, CA

Centralized Scheduling Planner (Swing Shift)

Yaamava’ Resort & Casino at San Manuel

777 San Manuel Boulevard
Highland, CA 92346

Casino & Hotel
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Full-Time

Under the direction of the Centralized Scheduling Supervisor, the Centralized Scheduling Planner is responsible for setting employee schedules for assigned departments in order to meet anticipated demands. The Centralized Scheduling Planner liaises with designated department managers across the enterprise to ensure schedules are accommodating for adequate business volume coverage.

Essential Duties & Responsibilities

1. Partners with assigned departments’ managers and FP&A analytics team members to determine anticipated business volumes.  Observes department activities to ensure thorough understanding of staffing needs and opportunities.  Creates schedules according to needs of the enterprise’s business operations, adjusting staffing levels based on anticipated demand, and accounting for such factors as special events, large party reservations, and table and slot tournaments.  Maintains compliance with scheduling policies, including those applicable to departments covered by collective bargaining agreements.  Analyzes staffing data provided by assigned departments and Casino Finance team, and makes appropriate recommendations to Centralized Scheduling Supervisor and FP&A management.

2. Tracks assigned department productivity daily.  Approves and corrects times, monitors daily departmental time reports, and adjusts job/department codes as necessary.  Takes call-ins, performs PTO, LOA, Attendance, Payroll, FMLA and other administrative support duties.

3. Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications

  • High School Diploma required; Bachelor’s degree preferred.

  • Minimum three (3) years prior related experience in staff planning; or minimum three (3) years operational experience preferred in hospitality, food & beverage, gaming, and/or casino operations.

  • Strong understanding of mathematics and statistical analysis.

  • Proficient in all Microsoft Office programs, particularly Access, Excel, and Word.

  • Prior experience with scheduling software such as Virtual Roster preferred.

  • Possess interpersonal skills appropriate to deal effectively with all business contacts.

  • Employee must have experience demonstrating the utmost discretion and confidentiality as they will have access to confidential information including, but not limited to: customer contact information, customer financial data, and organizational financial data.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

  • A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted April 5, 2024

Yaamava’ Resort & Casino at San Manuel

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team

Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more. 

Our employees have the option to select the benefits that best support their lives and their wellness.