210 Peachtree St
Atlanta,
GA
30303
Full-Time
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Discover one of downtown Atlanta's most iconic landmarks. Rising high above the heart of the city, The Westin Peachtree Plaza in Atlanta, Georgia, features world-class service, superb hotel amenities and convenient location moments from Atlanta's best-known attractions, including AmericasMart, Georgia Aquarium, World of Coca-Cola, Centennial Olympic Park and the Mercedes-Benz Stadium. Relax in our hotel's four-star accommodations featuring Westin Heavenly® Beds and floor-to-ceiling windows offering stunning views of the downtown Atlanta cityscape. Take in the outstanding views from The Sun Dial Restaurant, Bar and View, 73 stories above the city. Challenge yourself in the Westin Workout Fitness Studio, followed by a dip in our hotel's indoor/outdoor pool. Plan impressive events in our hotel's 80,000 square feet of flexible meeting space or book venues at AmericasMart and Southern Exchange, both directly connected to our hotel. Discover the soul of city from our downtown Atlanta, Georgia, hotel.