5594 W Wild Horse Pass Blvd
Chandler,
AZ
85226
Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Effortless experiences at our Phoenix resort
Enjoy seamless travel in Phoenix, Arizona, at Sheraton Grand at Wild Horse Pass. Our luxury resort is 17 miles from Phoenix Zoo and 11 miles from Phoenix Sky Harbor International Airport (PHX), acting as the perfect gateway to Arizona attractions and the desertscape. Browse our premium outlets or test your luck at Wild Horse Pass Casino. Stay near Chandler for Rawhide Western Town and Event Center or rely on our luxury resort for more than 100,000 square feet of event space. Our resort amenities are indiginous-inspired, from our Aji Spa treatments to our world-class Native American cuisine at KAI restaurant. Two championship golf courses were designed by renowned golf architect Gary Panks and feature original challenges with scenic desert vistas. Settle into a spacious room or suite with mountain views, a private balcony and a pillowtop bed. Each room boasts warm tones, local art, safes, work desks and 24-hour in-room dining. Thrive at our thoughtful Sheraton Grand at Wild Horse Pass in Phoenix, Arizona.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.
MEETINGS, WEDDINGS, AND EVENTS
Treat your group to genuine Southwestern hospitality when you plan your event at Sheraton Grand at Wild Horse Pass. With 29 different venue options accumulating to almost 100,000 square feet, we are here to host your perfect meeting, event, reception, or celebration. Our modular meeting spaces, along with event specialists and outstanding culinary teams, facilitate a productive and fulfilling experience for you and your guests. Seamlessly blend in leisure activites and relaxation to provide an enriching and enlightening event experience.