Photo of Marriott Marquis San Diego Marina, San Diego, CA

Guest Service Support Expert

Marriott Marquis San Diego Marina

333 West Harbor Drive
San Diego, CA 92101

1,360 Room Hotel
Managed By Marriott International
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Full-Time

Additional Information

Pay: $20.45/hour, Seasonal

Job Number

24052842

Job Category

Food and Beverage & Culinary

Location

Marriott Marquis San Diego Marina, 333 West Harbor Drive, San Diego, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

The pay range for this position is $20.45 to $20.45 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.



Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

Begin

your purpose,

Belong

to an amazing global team, and

Become

the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,​

Begin

 your purpose, 

Belong

 to an amazing global​ team, and 

Become

 the best version of you.
Posted March 26, 2024

Marriott Marquis San Diego Marina

Our Hotel

Our downtown hotel overlooks our private marina and is close to area attractions, including Seaport Village, San Diego Convention Center, Petco Park, Balboa Park and the Zoo. Every room and suite has incredible views of downtown or the San Diego Bay. Recharge on the plush bedding and enjoy the cozy reading chairs, flat-screen TVs, ample desks and Wi-Fi; many rooms boast balconies. Concierge-level rooms grant access to Lounge perks, including free breakfasts, while suites also benefit from expanded living areas. After a busy day in San Diego, pamper yourself at the day spa, work out in the gym or take a dip one of our two outdoor pools. Our restaurants invite you to indulge on creative American, Mexican and Asian-fusion fare. Event planners appreciate our recently redesigned indoor and outdoor venues, combining for more than 276,000 square feet of space, with state-of-the-art technology.