Photo of The Langham Boston, Boston, MA

Executive Steward

The Langham Boston

250 Franklin Street
Boston, MA 02110

312 Room Hotel
Managed By Langham Hotels and Resorts

Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.

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Compensation: Annual, Full-Time

PURPOSE AND OBJECTIVES OF POSITION

The Executive Steward is to implement, supervise, and maintain the Langham Hotel standards and procedures within the Food and Beverage division by management of all stewarding duties and personnel. . The position requires educated knowledge of both Kitchen operations as well as Food and Beverage outlet operations. There is an emphasis on maintaining an immaculate record of sanitation while adhering to the guidelines set forth by the Massachusetts Health Department. The Executive Steward must also be well versed in motivating peers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • To oversee cleaning, inventories, and storage of all china, glassware, and silverware assets.
  • Maintain Langham Hotel and Massachusetts Health Department standards of sanitation of all food and beverage production work areas as well as equipment, small wares, china, glassware, and silver.
  • Make decisions on daily operation issues as well as administration and overall operational issues involving support to all food and beverage department sanitation and asset supply needs.
  • Working knowledge of kitchens, equipment, food production, sanitation, and safety.
  • Working knowledge of various cleaning chemicals and agents as well as MSDS sheets and procedures.
  • Assist in controlling costs by effective purchasing of china, glassware, silver, and props as well as detailed logging of breakage.
  • Interview, hire, and schedule stewarding staff to effectively operate department while keeping within budgeted cost guidelines.
  • Oversee safety and sanitation guidelines and procedures while participating in the safety committee.
  • Act as lead trainer in all stewarding related procedures. Ability to motivate and coach the team.
  • Participate in creative development of food and beverage buffet setups and displays.
  • Communicate with all departments and managers on food service related issues.
  • Assist Stewarding team in times of need to ensure general maintenance and cleanliness of equipment and china are upheld.
  • Develop procedures in relation to all stewarding service functions including sanitation, storage, recycling, setups, inventory of par levels, and purchasing of assets.

SUPPORTIVE FUNCTIONS

  • 80% - Staff Engagement & Production
  • 10% - Administrative Work
  • 10% - Quality Assurance

JOB KNOWLEDGE, SKILL AND ABILITY

  • Experience with dish machine operations from operation procedures to setup and maintenance.
  • Knowledge of  BEO distribution and updates.
  • Knowledge and understanding of MSDS and how to file information correctly.

SAFETY REQUIREMENTS

  • Chemical Safety: Working knowledge of all cleaning chemicals and agents needed within the operation. Must be able to understand MSDS sheets and procedures.
  • Food Safety:  Abides by local and national food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food preparation, delivery activities, and overall cleanliness of the operation.

EDUCATION AND/OR EXPERIENCE

  • Minimum 3 years’ experience in a 4-5 star hotel or independent restaurant including a kitchen or stewarding management role.

CERTIFICATES, LICENSES, REGISTRATIONS

  • ServSafe
Posted March 28, 2024

The Langham Boston

OVERVIEW

ROOMS

The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.

DINING

In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 

EVENTS

As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.

WELLNESS

The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion. 

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