9703 Collins Avenue
Bal Harbour - Miami Beach,
FL
33154
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience a distinctive stay in your exquisitely appointed sanctuary at The St. Regis Bal Harbour Resort. Rising 27 stories above the white sandy beaches of Miami and situated at the intersection of art, fashion and design, our Bal Harbour hotel offers an unrivaled experience worthy of the prestigious Forbes Five-Star and AAA Five-Diamond ratings. Step into spacious guest rooms and suites with direct ocean views from expansive balconies. Then, luxuriate in superb amenities including a 14,000-square-foot Remède Spa, Oceanfront Day Villas and gourmet dining options. An oasis of pampering and privilege at the northern tip of Miami Beach, Bal Harbour is one of the most distinguished addresses in South Florida and has long been a favorite destination for jet-setting travelers worldwide.