31692 El Camino Real
San Juan Capistrano,
CA
92675
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
The pay range for this position is $16.00 to $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Located in the heart of Historic Downtown San Juan Capistrano, Inn at the Mission San Juan Capistrano, Autograph Collection balances centuries-old tradition and new moments of discovery. Today, we continue the story with this new hotel and all who want to experience the rich history of authentic California. From weddings to corporate events and weekend getaways, we invite you to add your own chapter. 125 hacienda style guest rooms with 7 luxury suites, 3 are residential style villas .Over 40,000 square feet of master-planned indoor and outdoor event space. 2,500 square foot spa with four dedicated treatment rooms. The Coffee House features La Colombe specialty coffees, offering Spanish style tapas and craft cocktails. The outdoor second story Gallery Deck overlooks the Great Stone Church. Our resort-style pool and spa is nestled among four acres of landscaping. You are sure to relax and unwind when you step foot into this lovely boutique style hotel.