Photo of Tesuque Casino, Santa Fe, NM

Surveillance Agent I

Tesuque Casino

7 Tesuque Road
Santa Fe, NM 87506

Hotel Casino

$500 Ninety day Hire-on Incentive

Tesuque Casino is hiring a Surveillance Agent I. Come join our amazing team! $500 Ninety day Hire-on Incentive

Compensation: $17.00, Full-Time

Position Summary:

Under the supervisor of the Shift Supervisor, the Surveillance Agent I will be responsible for observing, monitoring, and documenting all activity occurring on Casino Property. The Surveillance Agent will document observations in writing as well. This position gives the candidate 6 months to one year to prepare with training provided for a certification process for promotion to Surveillance Agent level II with the Surveillance Department.

Note: Native American preference will be given. 

Duties & Responsibilities:

  • Documents and Records events in Table Games, Slots, Cage, Soft Count, and must have working knowledge of credit procedures, cash transactions, company
  • procedures and regulations.
  • Performs duties in compliance with company standards and Gaming Regulations.
  • Responsible for disclosing irregularities, variances, from procedures etc.
  • observed during the performance of duties to the Shift Supervisor.
  • Multi-tasking and great communication skills.
  • Follow Standard and Procedures as required to monitoring and protecting the
  • assets of the casino.
  • Assisting with process of investigations (individually, and with a team).
  • Usage of all Surveillance Equipment.
  • Conduct reviews and transfer incidents to a separate composite.
  • Report any procedure violation or irregularities observed, and provide protection of the assets in the Casino.
  • Document, recording, and maintaining records of all daily activities.
  • Must maintain thorough knowledge of Table Games, Cage, Slot, Food and Beverage- Policies and Procedures.
  • Usage of Two-Way radio and equipment.
  • Must adhere to company policies and procedures.
  • Knowledge of all asset-handling procedures including Count Room and Cage Operations is Mandatory.
  • Train and prepare for mandatory Certification to maintain position within the Surveillance Department.
  • This list of dutiesandresponsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Experience and Education:

  • Prefer prior Indian Gaming experience or equivalent experience to the position for a
  • minimum of one-year.
  • High School Diploma or General Education Diploma (G.E.D.) is required.
  • MinimumQualifications:
  • Must be able to obtain and maintain a Pueblo of Tesuque Gaming License
  • High Integrity
  • Positive Attitude
  • Self-Motivated
  • Confident
  • Flexible
  • Respectful
  • Consistent
  • Teamwork Oriented
  • Communicative
  • Dependable
Physical Requirements :

While performing the duties of this job, the employee is required to stand and walk for extended periods. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee will be requiredt otalk for extended periods and must be able to hear and understand.

The employee must occasionally lift or move up to fifty (50) pounds. The work environment includes a variety of setting the following: food, oils, and cooking surfaces. The incumbent occasionally exposed to loud noise, change in temperatures, and second-hand smoke.

Work Environment :

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.

ADA/EEO Compliance:

The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

DRUG - FREE DISCLAIMER

You will be required to pass a drug screening examination successfully. The use of any drug or

other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.

To Apply: Email the position Title and Your Resume to Recruitment@tesuquecasino.com. Then go to https://tesuquecasino.com/careers-2/ and apply.

Posted April 12, 2024

Tesuque Casino

About Us

Tesuque Casino, owned by the Pueblo of Tesuque, is located  in the foothills of the gorgeous Sangre de Cristo mountains, 10 miles north of Santa Fe, Mexico. 

The gaming facility offers a 72,000 square-foot casino, which features 800 slot machines and 10 table games. Food venues include Cottonwood Kitchen with an exhibition kitchen, ample lounge and bar area overlooking the casino floor, and a 75-seat outdoor patio. Grab & Go offers fast food at an affordable price for casino players on the go.

Tesuque Casino offers live, intimate performances seven days a week, in the 4,000 sq. ft. lounge area featuring local musicians and some of the nation’s biggest acts.

Tesuque is the Spanish variation of a traditional Tewa language name for “village of the narrow place of the cottonwood trees.” The beauty of this magnificent landscape also contributed to the design and construction of the casino, with massive walls of windows giving every guest a front row seat to some of the most spectacular imagery that nature has to offer.

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