Benefits Analyst

Job Number

24063915

Job Category

Human Resources

Location

Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

 Job Summary

The Benefits Delivery team is responsible for overall administration of Marriott International’s benefit plans. The Benefits Analyst is an integral member of the team who will play leading and partnering roles on aspects of Marriott’s benefits plans.  This includes maintaining ongoing plan operations to ensure high levels of performance, associate engagement, experience and satisfaction, as well as ensuring the plans are administered in accordance with policies and procedures as established by Marriott.  It also includes ensuring that benefits systems and interfaces are accurate and efficient.

The Benefits Analyst will provide ongoing operational support for benefit programs which primarily include the qualified and non-qualified Retirement plans while also providing support as needed for the Health, and Work Life programs. The Benefits Analyst will liaison with staff internally and externally, including Marriott’s third-party administration vendors, and internal departments, such as Information Technology, Payroll Services and the Law Department.

Expected Contributions (including duties and responsibilities)

Program Administration + Compliance

   Responsible for a variety of benefit plan administration activities and changes, including the qualified and non-qualified retirement plans

   Support communications and change efforts with internal and external partners

   Implement benefit program changes to support business and compliance needs

   Evaluate administrative procedures and systems to identify opportunities, enhance efficiency and reduce costs

   Provide guidance to benefits providers and service center for ongoing plan operations

   Manage, research and track escalated issues and work with benefits administration vendor and/or internal departments to ensure resolution

   Resolve administrative and systems issues that cannot be resolved by the plans’ administrator

   Assist with benefits audits and accounting activities

   Partner with internal teams, including finance, legal, and payroll on process and policy oversight to ensure compliance, accurate reporting of benefits and support for ongoing benefits operations

   Complete special projects as needed

Data Analysis, Integrity + Technology

   Provide analysis on benefit enrollments, contributions, utilization and other key metrics

   Work with large datasets and multiple data sources to analyze data for ongoing processes and enhancements

   Generate ad-hoc data reports; analyze and merge data files and summarize findings.

   Analyze participant and plan data to ensure integrity

   Assist with user acceptance testing for new and enhanced systems functionality 

   Understand the connectivity and data flow between the Benefits platform technology, Payroll and HRIS.

Leadership Competencies 

   Actively listen, anticipate, and deliver on the needs of stakeholders, HR leaders and associates.

   Makes effective and timely decisions by collaborating with others, asking questions to gather information, and identifying and considering alternatives and possible impact.

   Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion with service providers and Marriott teams (e.g., Payroll, International Compensation + Benefits, Core HR)

   Deliver results by setting ambitious goals and drive execution to support benefit programs and initiatives.

   Manage vendor partnerships by using available resources, prioritizing activities, and making adjustments when appropriate.

Skills And Attributes 

   Excellent written and verbal communication skills

   Presents ideas, expectations and information in a concise, organized manner

   Uses problem solving skills for decision making and follow up

   Strong analytical, and critical thinking skills

   Manages time effectively and conducts activities in an organized manner

   Ability to prioritize activities and manage multiple tasks efficiently 

   Sound judgement and use of discretion with confidential information.

Education And Experience

Required

   Bachelor’s degree in human resource management, business, or related discipline 

   Demonstrated ability to prioritize activities and work on multiple projects at once

   Ability to manage and coordinate external service providers.

   Ability to flourish in a team environment and work independently

   High-level proficiency with Excel (vlookups and pivot tables)

   Proficiency with Microsoft Office (Access, Word and PowerPoint)

Preferred

   Knowledge of Benefits, Human Resources, Health Insurance and/or retirement

   Analytic abilities and attention to detail demonstrated through prior work experience

   Project management experience

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

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