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Senior Sales Manager

Hilton Orlando

6001 Destination Parkway
Orlando, FL 32819

1,417 Room Hotel
Managed By Hilton
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Full-Time

Description

The Hilton Orlando, centrally located in the heart of Orlando close to all major theme-parks and attractions and just minutes from the eclectic dining scene and entertainment of International Drive, is looking to add Senior Sales Manager to their team! 

This is an ON-PROPERTY sales position. The ideal candidate will have knowledge of the Orlando market, 2 years hotel sales experience, strong negotiation skills, flexibility with markets, great time management skills, and great with high volume! Preferably looking for someone that has Senior Sales experience and knowledge with Delphi/Salesforce. 

We are offering a fantastic compensation package, and one of the BEST UNCAPPED Bonus Incentive plans in the hotel business!!  Eligible earnings start day one and paid quarterly!

What will I be doing?

A Senior Sales Manager represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.

  • To represent the hotel in managing sales requests for groups from 300 rooms on peak and under
  • Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales and Marketing.
  • Negotiate contracts with customers.
  • Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
  • Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. 
  • Conduct site visits with clients and participate in tradeshows, industry and customer events.   

Position Statement

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

  •         Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
  •         Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
  •         Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market.

    Position Summary

    As a Team Member in this role, you will be responsible to: 

    Customer and Account Management:

  •     Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
  •     Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
  •     Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
  •     Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
  •     Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
  •     Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
  •     Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

    Prospecting:

  •     Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.  
  •     Create and execute plan to shift share from your competitors.
  •     Engage in outside sales activities to uncover needs, build relationships and to win new business.

    Negotiations:

  •     Negotiate contracts and commission agreements with end user customers and intermediaries.
  •     Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. #LI-AL1

    #LI-ONSITE

    • Requirements

    What are we looking for?

    To fulfill this role successfully, you should demonstrate the following minimum qualifications:

    • Minimum Education: Bachelor's Degree preferred
    • Minimum Years of Experience:  Minimum of Two(2) years of Hotel experience in guest contact areas. Previous sales experience preferred.
    • Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
    • Highly professional presentations and oral and written communication skills.

    What is it like working for Hilton?

    Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!

    Benefits you will receive when becoming a Team Member:

  •         Access to your pay when you need it through DailyPay (Based on hotel)
  •         Health insurance 
  •         Career growth and development 
  •         Team Member Resource Groups
  •         Recognition and rewards programs
  •         Go Hilton travel discount program 
  •         Best-in-Class Paid Time Off (PTO)  
  •         Supportive parental leave
  •         Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

    Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed

     #LI-C1

    • Posted April 16, 2024

    Hilton Orlando

    Central to everything. Unlike anything.

    Set over 26 acres, Hilton Orlando is near the major theme parks and International Drive. As a partner of SeaWorld® Orlando and Universal Orlando Resort, we offer exclusive perks including complimentary transportation. Dine in our seven restaurants, unwind in the full-service spa, and make a splash in our pools, waterslide, and lazy river.

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