11000 Westwood Boulevard
Orlando,
FL
32821
Full-Time
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
ENJOY YOUR STAY AT OUR PET-FRIENDLY HOTEL IN ORLANDO, FL
Settle in for some family fun or a relaxing stay at Residence Inn Orlando at SeaWorld®. Our hotel is located right off Florida I-4, only a mile from Disney®, SeaWorld® Orlando and Discovery Cove®. In the evening take the family out to a restaurant on nearby International Drive. For business travelers, our hotel is less than two miles from the Orange County Convention Center. Fuel up with our free hot breakfast before you hop over to SeaWorld® Orlando, Discovery Cove® or Aquatica on our free shuttle. After a day of fun, relax by our heated outdoor pool, open year-round. During an extended stay, maintain your routine in our 24-hour fitness center. Our meeting and event rooms offer AV and catering services and hold up to 70 guests. When you're ready to retire to your spacious suite, 50% larger than the average Orlando hotel room, cook up a homemade meal in your full kitchen. Then relax with a family movie on your flat-screen TV. There's always room for adventure at our pet-friendly hotel in Orlando.