4308 Main Street
Whistler,
BC
V8E 1A9
Canada
Full-Time
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1-year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $25.50 to $27 per hour.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience all our Whistler Village hotel has to offer
Adventure begins at Delta Hotels Whistler Village Suites. Retreat to the mountains of Canada when you visit beautiful Whistler Village, BC. Our hotel places you near many of the area's top attractions, including boutique shops, local restaurants, ski slopes and bike trails. Stay fit with help from our heated indoor/outdoor pool and 24-hour fitness centre. Join us for delicious cuisine and handcrafted cocktails at Hy's Steakhouse, our Whistler, BC, hotel's signature restaurant. Relax in a spacious, pet-friendly suite with full kitchen, fireplace, flat-screen TV, free Wi-Fi and plush bedding. Plan a conference or business event at the nearby Whistler Convention Centre. Ask about our hotel's current vacation packages and, regardless of the season, experience an exceptional getaway at Canada's Delta Hotels Whistler Village Suites.