Two Poydras Street
New Orleans,
LA
70130
Full-Time
Hilton New Orleans Riverside is searching for a Reservations Manager to join their team!
Our hotel is connected to the Riverwalk outlets in New Orleans' central business district. We're a block from Harrah's Casino and within a mile of the French Quarter, Jackson Square, and the Aquarium of the Americas. As a partner of the Ernest N. Morial Convention Center, we offer access to more than 130,000 sq. ft. of event space and 1,600 guest rooms. Hilton New Orleans Riverside is a well-known hotel in the vibrant city with an amazing EC/Management team that is ready to help with growth and development in the Hospitality industry. This hotel is heavily occupied and is one of the largest properties in Louisiana. The hotel is community-based and is practically its own little town.
The ideal candidate has previous experience with the Passkey & OnQ R&I systems. Previous Front Office, Reservations, and/or Revenue Management experience is highly favored.
Here are some perks you can enjoy when joining our team:
What will I be doing?
As a Reservations Manager, you would be responsible for managing the reservations process and operation in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Our AAA Four Diamond hotel offers an unrivaled riverside location in New Orleans' central business district. We're a block from Harrah's Casino and within a mile of the French Quarter, Jackson Square, and the Aquarium of the Americas. As a partner of the Ernest N. Morial Convention Center, we offer access to more than 130,000 sq. ft. of event space.