Expediter

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match or Pension
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Summary

The Expediter is responsible for managing all orders received into the kitchen to ensure orders are processed timely and in the order in which they are received; serving as a liaison between the kitchen and the wait staff to help properly prepare and deliver food and beverage products; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Relays order to kitchen for preparation
• Ensures all orders leaving the kitchen meet presentation standards and guest requests
• Knows the menu items served and is able to knowledgeably explain the major ingredients and preparation methods for each item
• Informs wait staff of kitchen wait times and any product shortage
• Maintains neat and clean work station during service
• Patrols assigned station; refills water, coffee and table condiments
• Sets tables, rolls silverware, washes dishes, makes sandwiches for the To-go area in downtime, and performs other duties in a team effort

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Customer service experience preferred
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Requires the ability to bend, twist, and stand to perform normal job functions
• Requires the ability to lift and/or move up to 20 pounds
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)