10101 Grand Central Avenue
Owings Mills,
MD
21117
Compensation: $16.00 per hour, Full-Time
As a Guest Services Agent you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable and enjoyable. This role requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously in a fast-paced environment.
RESPONSIBILITIES
QUALIFICATIONS
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Nestled within the vibrant hub of Metro Centre at Owings Mills, our hotel places you amidst a plethora of shopping, dining, and entertainment options. Conveniently situated within walking distance from Owings Mills Metro Station, exploring the city couldn't be easier. Savor culinary delights at our onsite dining venues, including a Starbucks coffee shop for your caffeine fix and The Tillery, a full-service American restaurant serving delectable dishes. For a touch of sophistication, relax and socialize at our elegant lobby bar and lounge, offering a refined ambiance. Whether you're planning a corporate meeting or a social event, our hotel boasts nearly 15,000 square feet of flexible event space, including a grand 6,240-square-foot ballroom and a charming 4,400-square-foot outdoor terrace. From intimate boardrooms to expansive ballrooms, we cater to a variety of events, including corporate gatherings and milestone celebrations like weddings, bar and bat mitzvahs. Indulge in leisurely rounds of golf at numerous local clubs, immerse yourself in nature at nearby parks and nature centers, or unwind at our hotels 24-hour fitness center featuring cutting-edge cardio equipment. Whether your visit is for business or leisure, we eagerly await the opportunity to extend our warm hospitality and ensure a memorable stay. Welcome to our world of luxury in Owings Mills, Maryland.