Jobs at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center

• Guest Service Agent/Night Audit (Guest Services)

  Welcome guest upon arrival and check-in according to established standards and procedures.

• Guest Services Manager (Guest Services)

  The Guest Service Manager is responsible for supervising the front desk operation which includes: staff training, inter-department communications, and staff accountability. The Guest Service Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

• Front Office Supervisor (Guest Services)

  This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. 

• Guest Service Agent / Night Audit (Guest Services)

  Welcome guest upon arrival and check-in according to established standards and procedures.

• Guest Service Agent / Night Auditor (Guest Services)

  This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership and deal with situations of all kinds with a Sense of Urgency.  While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers.  The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. 

• Room Attendant (Housekeeping)

  Executes guest room cleaning by “ The ABC’S” of Housekeeping.

Apply for these jobs at https://www.hospitalityonline.com/doubletree-north-shore-conference-center/jobs