Jobs at DoubleTree by Hilton Davenport

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Housekeeping Supervisor (Housekeeping)

  The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

• Night Auditor (Guest Services)

  hospitality on hand all through the night

  Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items .  Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

• Ama De Llaves Del Hotel (Housekeeping)

  Fresco, limpio y con un estilo que impresiona.

  El personal de limpieza de habitaciones deja una impresión duradera e influye enormemente en la experiencia general del huésped. La limpieza impecable de cada habitación y área común, conforme a los estándares de la marca, garantiza un ambiente acogedor y relajante para nuestros huéspedes durante su estancia. El personal de limpieza crea espacios atractivos y presta gran atención a los detalles, asegurándose de que cada elemento de la habitación esté preparado para la llegada o el regreso del huésped. La principal responsabilidad del personal de limpieza es satisfacer y superar las expectativas de los huéspedes, limpiar y decorar las habitaciones y áreas comunes según los estándares de la marca, atender con prontitud las solicitudes de los huéspedes y colaborar para resolver cualquier problema que puedan tener.

• Catering Sales Manager (Sales & Marketing)

  The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones.  Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service. 

• Maintenance Engineer (Engineering/Maintenance)

  make a world of difference with the simple words, "it's fixed!"

  Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation.  Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should.  The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.

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