Jobs at Hilton Garden Inn Milwaukee Northwest Conference Center

• Assistant General Manager (General Manager)

  The Assistant General Manager is responsible for the overall operation of the hotel including front office, housekeeping, food services, and maintenance.  Assistant General Managers help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance.  Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts.  Additionally, the Assistant General Manager assists management of hotel profitability though effective resource utilization.  Successful Assistant General Managers will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• Breakfast Server (Food & Beverage)

  Welcome to first hospitality. Employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Representante De Servicio Al Cliente (Guest Services)

  El rostro sonriente de la hospitalidad... en primera fila

  Los representantes de atención al cliente suelen ser el primer punto de contacto presencial para los huéspedes del hotel y brindan apoyo para satisfacer sus necesidades, tanto las ya identificadas como las que puedan surgir, a lo largo de su estancia. Como representantes de la marca, son amables, atentos, orientados al servicio y adoptan un enfoque creativo para la resolución de problemas. Su principal responsabilidad es cumplir y superar las expectativas de los huéspedes, aplicar los estándares de servicio de la marca, resolver problemas y mantener una excelente comunicación con huéspedes, compañeros y supervisores.

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