Catering Coordinator

Job Description

Welcome to Conrad Nashville. We offer luxurious accommodations and exceptional service in the ever-evolving Nashville hospitality industry. Join our dynamic team, learn and grow in a culture of collaboration. Our priority is your well-being, which is why we offer competitive compensation packages, healthcare insurance, 401k plans, and team member discounts. Living and working in Nashville provides access to diverse cultural attractions, entertainment venues and culinary experiences. At Conrad Nashville, you can make a positive impact and be part of a world-class hospitality brand. Join us and discover all that we have to offer.

Job Summary

The Catering Coordinator collaborates with Director of Marketing, Director of Catering and Conference Services, and cross-functional teams to drive marketing sales and conference services department goals. Supports all efforts towards the commitment to positively impact brand standards, department standards and revenues.

Job Duties

• Support conference services with entering room lists, creating diagrams, BEO and Resume book auditing
• Support sales coordinator with phone inquiries, gift certificates and amenity requests, office supply ordering, group turnovers.
• Responsible for entering call-in leads/wedding leads into Delphi sales automation system.
• Work in conjunction with marketing director as an acting liaison between department, public relations firm, social media contacts and other influential contacts regarding hotel marketing, promotions and sales campaigns.
• Prepare biweekly marketing meeting agenda with appropriate follow up meeting minutes for key distribution.

Education and Experience

• A bachelor's degree in hotel management, marketing or a related field.
• Event Planning and hotel experience a plus.
• Minimum of two years professional onsite office work environment experience

Key Requirements

• Collaborate with brand standards to produce promotional materials.
• Craft clear and detailed product marketing copy.
• Organize promotional activities for new promotions and events.
• Prepare (monthly, quarterly and annual) forecasts.
• Previous experience in sales and marketing support role.
• Expertise with SEO/SEM campaigns and designs.
• Solid computer skills, including MS Office Suite, Canva, Issuu, LinkTree, MailChimp, Event Brite, 

• Familiarity with Customer Relationship Management and Content Management System software
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Must be flexible to work any day of the week, weekends, and holidays if assigned.
• Other responsibilities as assigned by Supervisor.
• Responsibilities are subject to change.

Physical Requirements

• Ability to sit, stand, walk, hear, listen, talk, reach, grasp and perform repetitive motions
• Ability to push, pull, lift, carry or otherwise move up to 10 lbs.

Benefits

• 401k after 90 days, fully vested, company match to 4%
• Medical (3 plan choices)
• Dental (2 Plan choices)
• Vision
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Paid Time Off 
• Hilton Honors Team Member Discounts
• Northwood Hospitality Discounts 

EEO and ADA Statements

Conrad Nashville is an Equal Opportunity Employer. We support and encourage diversity in the workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.