2800 Opryland Drive
Nashville,
TN
37214
Tiempo Completo
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience luxury at our Nashville family resort
Situated in the heart of Nashville, Gaylord Opryland Resort & Convention Center welcomes guests to a stunning resort experience. From SoundWaves, the city’s premier aquatic attraction, to an exciting lineup of activities and entertainment, there’s something for the entire family to enjoy. Guests at our Opryland hotel suites can explore nine acres of airy indoor garden atriums, award-winning restaurants and bars, the world-class Relâche Spa and a state-of-the-art fitness center. For those planning or attending their next meeting or event, the resort features more than 750,000 sq ft of flexible meeting space and 2,888 guest rooms, including 171 suites and five themed presidential suites. The resort is located near Nashville Intl. Airport, downtown and attractions like the Grand Ole Opry and Ryman Auditorium for guests wishing to explore Music City. From seasonal events and entertainment to high-end amenities and stunning spaces, Gaylord Opryland welcomes you to enjoy more of what you love