Photo of The Ballantyne, a Luxury Collection Hotel, Charlotte, NC

Spa Coordinator

The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway
Charlotte, NC 28277

244 Room Hotel
Gestionado Por Northwood Hospitality
Compensation: 16.00, Tiempo Completo

Job Description

Job Summary

Ensures guests have a pleasant and memorable experience at the spa by maintaining smooth operations in the spa locker room and facilities area.

Job Duties

  • Performs opening job duties to include turning on lights, music, steam room, sauna, etc.
  • Oversees the operation and daily sanitation of the steam and sauna areas.
  • Performs general housekeeping duties, such as vacuuming, sweeping and removing trash.
  • Dusts and straightens furniture.
  • Performs minor maintenance work.
  • Monitors the operation of the locker room and facilities area.
  • Provides robes and shoes to guests at the issuance desk.
  • Replenishes guest amenities, clothing and towels.
  • Sets-up and maintains the refreshment areas in the lounge.
  • Assists with the removal of soiled/clean linen to/from the Housekeeping Department.
  • Acts as an attendant in the hotel’s fitness center as needed.

Education and Experience

  • High school diploma or equivalent preferred
  • Customer service or similar work experience preferred but not required

Skills & Abilities

  • Excellent verbal communication skills
  • Strong organizational skills
  • Ability to work a flexible schedule, including evenings, weekends and holidays

Physical Requirements

  • Ability to walk and move about spa throughout shift, bend, kneel, talk, hear, reach, sit, grasp and perform repetitive motions
  • Ability to push, pull, lift, carry or otherwise move up to 50 lbs.
Publicado 17 De Junio De 2024

The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.


Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.


At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.