69-425 Waikoloa Beach Drive
Waikoloa,
HI
96738
Tiempo Completo
The Hilton Waikoloa Village Vacation Ownership Ocean Tower is looking to add a Front Office Rooms Control Clerk to their team! This is a perfect opportunity for someone that has attention to detail and wants to grow within the hospitality industry.
A Rooms Control Clerk is responsible for organizing and overseeing all arrivals/pre-check in guest reservations to ensure total guest satisfaction. Ensures that all guest confirmed specific accommodations are pre-assigned, and all requests for special accommodations are met daily. Provides prompt and courteous service to meet HGV business models, standards of quality and culture.
What will I be doing?
A Rooms Control Clerk is responsible for organizing and overseeing all arrivals/pre-check in guest reservations to ensure total guest satisfaction. Ensures that all guest confirmed specific accommodations are pre-assigned, and all requests for special accommodations are met daily. Provides prompt and courteous service to meet HGV business models, standards of quality and culture. Specifically, you would be responsible for the following:
What are we looking for?
- Previous Customer Service Experience Preferred
- Hotel Experience a plus!
- Must have full availability to work various shifts including weekends and holidays
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hourly Range; $22.42-$24.92
Discover paradise on Hawaii’s Big Island. Located on the sunny, scenic Kohala Coast, our oceanfront resort offers a taste of the island life full of culture, poolside relaxation, and a chance to meet marine wildlife up close.