Lead Gardener
Tiempo Completo
Under the direction of the Floral Manager, the Lead Gardener, Horticulture & Floral oversees floral designs, assigns duties, and manages work flow in the floral department. The individual selected for this role is responsible for overseeing all interior plants and living wall on property, in addition to the upkeep of outdoor gardens and plants, in addition to leading a talented design team. The Lead Gardener provides creative and artistic guidance on projects to ensure consistent maintenance and floral beautification throughout the property by maintaining, watering, pruning, and dusting synthetic plants. Responsible for working on assignments independently if required. All duties are to be performed in accordance with departmental and property policies, practices, procedures, and guidelines. The Lead Gardener, Horticulture & Floral also collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values.
Essential Duties & Responsibilities
1. Provides professional leadership by guiding, prioritizing, and delegating workload to the Horticulture & Floral team to ensure that indoor and outdoor gardens are maintained as specified by department quality guidelines. Oversees the safety and maintenance of the Horticulture & Floral warehouse facility, including the vehicles and ensures daily/weekly tasks are completed by the assigned to members to meet aesthetic standards.
2. Trains employees, assists with their design work, and follows up on their assignments.
3. Monitors and processes Customer Relationship Manager (CRM) and Go Concierge orders.
4. Maintains inventory and ensures all floral supplies and equipment are ordered in a timely manner.
5. Answers multi-phones, takes phone orders, and resolves any issues with floral orders.
6. Performs rounds at all properties to ensure quality control.
7. Communicates effectively with Horticulture management, vendors in the floral industry, and guests upon request.
8. Helps establish new procedures to improve efficiency in the department.
9. Drives and operates company vehicles and motorized carts to travel between properties, make deliveries, and set-up functions.
10. Perform other duties as assigned to support the efficient operation of the department.
Education/Experience/Qualifications
- High School Diploma or GED required.
- A minimum of five (5) years of floral design experience
- A minimum of two (2) years in a supervisory role leading and managing teams is required.
- A minimum of two (2) years in high-end, high-volume design experience, experience in hotel Horticulture preferred.
- Must be able to follow departmental safety guidelines when using required chemicals, equipment, and tools while performing assigned duties.
- Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
- Intermediate proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) required.
- Experience with internet web navigation applications and acquaintance with other business software.
- Strong leadership and people management skills required with good motivational and collaboration emphasis.
- Ability to communicate change effectively, overcomes resistance and builds commitment.
- Ability to multi-task and perform efficiently in a fast paced, high demand environment.
- Ability to work a flexible schedule and meet deadlines.
- Possesses strong attention to detail and great organizational skills.
- Analytical and excellent customer service skills.
- Possesses enthusiasm and acts in a collaborative manner in both individual and team projects.
- Must be personable and professional, capable of using caution and discretion in communication.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Yaamava’ Resort & Casino at San Manuel
Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
Click here to see why you’ll want to work on our Team
Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary to thrive. The benefits under each category include everything from retirement, insurance and dental benefits to emotional wellness programs, home repair services, and much more.
