500 Channelside Drive
Tampa,
FL
33602
Tiempo Completo
Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.
Revel in renewed luxury in Downtown Tampa, FL
The Tampa EDITION is the perfect getaway on Channelside Drive in the Water Street neighborhood. As the first five-star hotel in Downtown Tampa and the fifth US property from EDITION Hotels, our brand-new hotel offers a refreshed outlook on luxury living. Ensure an extraordinary stay in Tampa, FL, by visiting our social lobby and gathering places boasting curated music programming. Dine at seven on-site restaurants and bars created in partnership with Michelin-starred chef John Fraser. Our Tampa property is designed by acclaimed architects at Morris Adjmi in collaboration with Nichols Brosch Wurst Wolfe & Associates, which is evident in our elegant rooftop bar and terrace, expansive spa, fitness center and 550 square meters of adaptable event space. With interiors by Roman & Williams and 172 pet-friendly hotel rooms, The Tampa EDITION represents a new generation of luxury. Join us for a curated taste of the Tampa locale, reflecting the best in local character.