Photo of Horseshoe Bay Resort, Horseshoe Bay, TX

Assistant Director of Event Services

Horseshoe Bay Resort

200 Hi Circle North
Horseshoe Bay, TX 78657

Resort de 400 Habitaciónes
Gestionado Por Crescent Hotels & Resorts
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Tiempo Completo

Description

Benefits

  • Medical, Dental, Vision Insurance
  • Paid vacation, paid Holidays
  • 401k plan with employer match
  • Long and short-term Disability
  • Major Illness Insurance
  • Accident Insurance
  • Limited access to some resort amenities (Golf, etc)
  • Retail and dining discounts
  • Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

  • Associate housing and shuttle service
  • Weekly meal subsidies
  • Golf and Amenity Privileges*
  • Associate discounts
    • Retail and Dining at Horseshoe Bay Resort
    • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • Critical Illness and Accident plans
  • Associate Relief Fund

*Privileges based on occupancy and business levels

Definition:

Facilitate planning with corporate, social, Horseshoe Bay Resort member,

and internal clients to ensure customer satisfaction and optimized revenue for the

Resort. Responsibilities include coordinating, planning, and communicating all details

for group functions to appropriate resort departments, on-site management of

events, and billing and follow-up post-event.

General Duties:

  • Coordinate all group activities between Event Management, Department Heads

    and Managers of Horseshoe Bay Resort.

  • To perform pre-function activities such as on-site tours, menu tasting/planning

    session, Banquet Event Orders, estimates, diagrams and activity coordination

    between all departments.

  • Coordinate function activities with management personnel, service personnel,

    recreational professionals, accounting personnel and outside vendors.

  • Attend all required meetings (BEO, WEPM, Staff, SCRUB, EM Dept)
  • Meet all internal deadlines for completion of paperwork, or follow procedures for

    pop-ups, revisions, etc.

  • Maintain professional composure in high stress situations in order to make lastminute changes, and develop strong and concise written and oral communication

    with other departments.

  • Follow all Resort rules and policies concerning club and group functions.
  • Maintain confidentiality and currency of client files.
  • Perform mail-out duties, such as thank you letters, comment letters, re-booking,

    reminders, etc.

  • Assist with billing responsibilities.
  • Maintain knowledge of industry trends, and bring new ideas to the resort.
  • Issue department reports as required and scheduled.
  • Solicit and book corporate, golf, member, social and weddings events whenever

    possible.

  • Participate in sales training activities to increase amenity usage and department

    revenue.

  • Assist in developing department budget and marketing plan and succession

    planning.

  • Supervises work performed by CSM’s, Administrative Assistant and performs

    annual job review and any other required documentation for that position.

  • Monitors weekly Time Saver Reports for hourly employees and ensures payroll is

    in line.

    Employment Standards:

  • Bachelors or Associates Degree with emphasis in Hospitality preferred; or 2-5

    years of equivalent experience.

  • 5+ years of Hotel/Resort Management experience highly recommended
  • Phone etiquette is a must.
  • Superb communication skills both verbally, and via email are required.
  • Access, input and retrieve information from the computer, with particular

    proficiency in Microsoft Office applications (Word, Excel and Outlook). Experience

    with Delphi is preferred.

  • Able to type 40 words per minute.
  • Must have neat and pleasant overall appearance.
  • Maintain proper associate professional dress standards

    Physical & Mental Requirements:

  • Frequently lifting 10-15 lbs
  • Must be able to reach top drawer of four-drawer cabinet.
  • Must have normal vision or corrective lenses.
  • Able to walk as a daily routine.
  • Must be able to ascend/descend stairs as a daily routine.
  • Comprehend reading materials, speak, read and write English.
  • Must be able to interact with co-workers, and have a sense of TEAM.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publicado 14 De Noviembre De 2025

    Horseshoe Bay Resort

    Horseshoe Bay Resort is currently hiring in various departments across the resort including Agriculture, Golf, Food & Beverage, Housekeeping, Spa, and more. Join our exceptional, AAA-four diamond resort on the shores of Lake LBJ with luxurious accommodations, three Robert Trent Jones, Sr. signature golf courses, full-service Marina & MasterCraft Experience Center, Mouratoglou Tennis Center, full-service spa and fitness center, Jungle Kids Club, four resort pools, nine resort restaurants featuring indoor and outdoor dining, and more located in the highly desirable Texas Hill Country.

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