Operations Manager
The opportunity
Delaware North Parks and Resorts is hiring an Operations Manager to join our team at Waybound Yosemite, located next to Tenaya Lodge in Fish Camp, California. In this role, you will serve as the primary host of the property, ensuring every guest feels like an insider and reinforcing Waybound as an intimate destination for meaningful connection.
You will oversee day‑to‑day operations—including lodging, food and beverage, retail, and overall guest experience—while working hands‑on with teams to deliver strong operational performance, financial success, and exceptional service.
If you excel at leading people, thrive in a fast‑paced hospitality environment, and are passionate about creating memorable guest experiences, we encourage you to apply.
Pay
Minimum – Anticipated Maximum Base Salary: $78,400 – $105,800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Partner with support departments to monitor performance metrics, implement corrective actions, and ensure team accountability
- Ensure alignment with Waybound hospitality principles, brand standards, safety, and sustainability while supporting property‑wide initiatives
- Inspire, coach, and develop team members to deliver exceptional hospitality, operational excellence, and strong financial performance
- Promote a positive, collaborative work environment that encourages growth, accountability, and consistent guest satisfaction
- Champion guest loyalty by ensuring personalized service across all touchpoints and responding to feedback with professionalism and effective solutions
- Drive revenue and profitability by projecting business demand, managing expenses responsibly, and contributing to long‑term planning and community engagement initiatives
- Ability to drive company vehicles throughout property to support operation
More about you
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- Minimum of 3 years of leadership experience at a similar property or resort with exposure to multiple operational areas
- Strong financial acumen and experience supporting P&L management
- Must have a valid driver’s license
- Ability to work weekends, evenings, and holidays
Shift details
Days
Evenings
Holidays
Weekends
Tenaya Lodge at Yosemite
Who we are
Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
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Operations Manager
78.400 $ a 105.800 $ por año
