Outlets Attendant / Cashier
Holiday Inn Resort Orlando Suites - Waterpark
14500 Continental Gateway
Orlando,
FL
32821
Opportunity: Outlets Attendant/Cashier
Provide excellent service and prepare prompt food and beverage to guests while maximizing sales and guest satisfaction.
Essential Job Functions
- Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
- Process financial /guest transactions in an accurate, efficiently, and timely manner
- Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
- Follow food and beverage preparation and usage instructions to minimize waste.
- Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
- Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
- Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
- Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
- Complete pre, running, and post shift side-work requirements
- Ability to multi – task with the needs of the business
- Know all pricing, promotions, and discounts that apply to pricing
- Knowledge of all amenities to properly transact and deliver to its completion
- Adheres to appearance, hygiene and uniform standards
- Responsible for opening, closing and running duties of cash handling policies and cash out process
- Adhere to all internal controls, policies, and procedures
- Attend all department and pre shifts meetings.
Position Requirements
- High School Diploma or GED. 1 year of cash handling, and food preparation experience.
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees in English.
- Must be able to analyze routine data to make appropriate judgments regarding the process of the food & beverage department.
Work Environment and Context
- Must be able to work standing for long periods of time and be able to handle stressful conditions.
- Must be able to lift 50 lbs.
- May be required at times to work holidays and/or weekends
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Acerca de Holiday Inn Resort Orlando Suites - Waterpark
All-Suite Hotel Near Walt Disney World Resort
Just a mile from the magic of Walt Disney World®, Holiday Inn Resort Orlando Suites – Waterpark is your all-suite getaway in the heart of Orlando’s top attractions. Families love our unbeatable location near Universal Orlando, SeaWorld, and International Drive—plus, we’re proud to be a Walt Disney World Good Neighbor® Hotel. With 777 spacious suites and easy access to world-famous theme parks, your vacation starts the moment you arrive. Discover the all-new Surf & Splash Orlando Waterpark, now open! The best part is that daily admission is included with your stay. Race down the Triple Tide Tower, which features the Duel Drop Racers mat slides and the twisting Surf Spin body slide, or catch a wave on the double FlowRider® surf simulator, all located just steps from your suite. You and your family can enjoy splashing and relaxing at our sparkling Aqua Splash pool, hot tubs, and play areas for kids of all ages. Keep the fun going with live shows, games, arcades, movie nights, outdoor basketball, and more! Savor everything from casual cafés to poolside dining and signature cocktails. Whether it’s your first visit or one of many, you’ll find comfort, convenience, and family-friendly fun around every corner.
Acerca de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
