Barista / Bartender - Prologue
Autograph Collection/Courtyard by Marriott Hotel
525 5th Ave SW
Calgary,
AB
T2P 1R7
Canada
Description
We are hiring a Barista/Bartender for Prologue!
OUR STORY
At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.
Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.
OUR ROLE
The Barista/Bartender is responsible for serving beverages and/or items on the menu to guests in a professional, competent, and prompt manner, delivering exceptional service and creating memorable experiences for our guests while showcasing our drinks menu, making recommendations based on guests’ preferences, up-selling special items and taking orders.
Key accountabilities include:
Greet guests as they enter, consistently delivering exceptional service.
Give guests food and/or drink menus and answer their questions regarding ingredients.
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios, cocktail preferences, etc.).
Prepare beverages following recipes and beverage standards.
Work professionally with all guests and fellow associates.
Serve beverages and prepared food, like cookies, pastries and muffins.
Receive and process payments (cash and credit cards), following all check handling and credit card policies and procedures.
Keep the bar area clean.
Maintain stock of clean mugs and plates.
Check if brewing equipment operates properly and report any maintenance needs.
Comply with health and safety regulations.
Communicate customer feedback to manager and recommend new menu items.
Comply with established procedures in the standard beverage manual regarding the serving of alcohol and the identification of minors.
Check and replace glassware where needed.
Endeavor to work in a unified and collaborative way -- one that fosters teamwork.
Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.
YOUR STORY
Previous experience as a Barista, Server or Bartender in a coffee shop or bar environment.
Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to Safety.
Someone with excellent communication and customer service skills.
Able to work well under pressure, multitask and enjoys a fast-paced environment.
Someone with a positive attitude, eagerness to learn and prefers to work as part of a team.
Exceptional customer service skills.
Knowledge of food handling, food safety, and basic math skills.
Valid ProServe certification.
Availability to work evenings, weekends, and holidays as needed.
Physically able to stand and walk for extended periods of time and lift up to 25 lbs.
Benefits of Working for Concord Hospitality
Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.
Working for Concord Hospitality
Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.
Our cornerstones: Quality, Integrity, Community, Profitability and FUN!
If you are a proven top performer, looking for a culture-rich and award-winning company, and you are ready to represent an amazing brand in a great and thriving location…we may be the perfect fit!
Apply today!
Acerca de Autograph Collection/Courtyard by Marriott Hotel
Fashion Forward Sensibilities in Calgary
Experience the out of the ordinary Calgary Hotel where chic meets smart modernity at The Dorian. Warmly contemporary, layered with textured vibrancy and a touch of British whimsy, The Dorian Autograph Collection hotel offers a traveling experience unlike any other. Get a comfy night's rest in our guest rooms refined in an elegant European design featuring luxe bedding, free WiFi, mini-fridge, large screen TV and premium amenities. This downtown Calgary hotel's guiding interior design concept combines the fashion forward sensibilities of our muse Oscar Wilde and the evolution of Calgary as a city on the leading edge of a cultural and economic progression. Wilde’s sharp wit and gifted ability with words to surprise and humor influences the whimsical and playful discoveries peppered throughout the hotel.
The Dorian consists of two hotels in one beautiful tower. The upper-portion Autograph blends modern luxury with British whimsy and local flavour, including Calgary’s first 27th floor lobby complete with resto-lounge and rooftop patio. The lower-portion Courtyard caters to sophisticated urban adventurers and business professionals seeking more for their travel dollars. More than anything, The Dorian is a hotel with a soul. One that cares about its community, and connecting guests with memorable, warm, and fun Calgary people and experiences.
Acerca de Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
