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Restaurant Server

Hyatt House Jersey City

One Exchange Place
Jersey City, NJ 07302

Estancia Prolongada
Gestionado Por Concord Hospitality Enterprises
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Description

We are hiring Hotel Restaurant/Food Service Server

Pay rate: $9/hr

Be a part of something ‘Above the Rest’. The Rooftop at Exchange Place located high atop the Hyatt House Jersey City is hiring a Food & Beverage Director! We are looking for a talented and versatile leader to oversee the RELAUNCH of our rooftop bar, Terrace restaurant and banquet space. This leader will develop a strong team of service minded professionals.

Overlooking the Hudson River, with stunning views of Manhattan, our high energy rooftop cocktail bar is the ‘Premium’ place to be: Premium Cocktails, Premium Food, Premium Location, Premium Views and Premium Service.

The Terrace Dining Room and Lounge offers an upscale dining experience for those looking to have more of a dining atmosphere with the same stunning views as The Rooftop.

We offer more than 7,500 square feet of banquet space, all with amazing views of Manhattan, the Hudson and the Statue of Liberty. We offer the perfect spaces for corporate meetings and events, weddings and other social event

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

The Server performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food orders and provides follow up for satisfaction. The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.

Responsibilities and essential job functions include but are not limited to the following:

  • Maintains a calm demeanor during periods of high volume or unusual events
  • Make decisions and solve problems in the interest of 100% guest satisfaction
  • Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
  • Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendance
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
  • Comply with brand and corporate dress code

    Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only)

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

    Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Publicado 27 De Febrero De 2026

    Acerca de Hyatt House Jersey City

    Your New Favorite Getaway in Jersey City

    Hyatt House Jersey City is a residentially inspired, extended-stay hotel in Jersey City with spacious and modern suites featuring home-like amenities. Appreciate the convenience of being minutes from Ellis Island and the Statue of Liberty or a quick commute to the hustle and bustle of the Big Apple. With Exchange Place District being right outside our door, dining and shopping is at your fingertips.

    Acerca de Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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