Housekeeping Supervisor
Cadillac Hotel & Beach Club, Autograph Collection
3925 Collins Avenue
Miami Beach,
FL
33140
Opportunity: Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Your Growth Path
Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager
Your Focus- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
- Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
- Issue cleaning supplies and equipment to associates.
- On occasion, clean rooms or assist staff with cleaning rooms.
- Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
- Supervise laundry employees, if applicable.
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Practice safe work habits and wear protective safety equipment.
- Assist in the breakfast area as needed.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous housekeeping experience or equivalent training required.
- Previous supervisory responsibility preferred.
HHM Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Acerca de Cadillac Hotel & Beach Club, Autograph Collection
WELCOME TO CADILLAC HOTEL & BEACH CLUB, AUTOGRAPH COLLECTION
EMBRACE THE OCEANFRONT LIFESTYLE AT OUR MIAMI BEACH HOTELEdging the sparkling Atlantic Cadillac Hotel and Beach Club Autograph Collection offers upscale comfort in a picturesque location. Stay within steps of the Miami Beach Boardwalk at a trendy boutique hotel with sophisticated art deco inspired decor and elegant European style service. Breathe in relaxation in stylishly appointed oceanfront accommodations with contemporary amenities, plush furnishings, flat panel TVs and private balconies. Lounge beneath the warm Florida sun along pristine white sands and discover celebrated attractions, great shopping and vibrant nightlife all within easy reach. Ignite your senses with authentic Italian cuisine, innovative cocktails and stunning ocean views at our restaurant. Celebrate and succeed in inspiring event space enhanced by expert planning and custom catering. After a delightful day of business or beach fun refresh in our shimmering pools or get in a workout in our fitness center. Make a beautiful escape to Cadillac Hotel and Beach Club Autograph Collection.
Acerca de HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
