Public Area Attendant

Join Our Team at the InterContinental Kansas City on the Plaza!

At the InterContinental Kansas City at the Plaza, we are dedicated to delivering exceptional guest experiences through comfort, cleanliness, and world-class service. We are seeking a reliable and detail-oriented Public Area Attendant to help maintain the beauty and cleanliness of our hotel’s shared spaces.

Position Title: Public Area Attendant

Job Type: Full-Time Pay Rate: $18.00 per hour Age Requirement: Must be at least 18 years of age Reports To: Assistant Housekeeping Manager / Executive Housekeeper

Position Summary

As a Public Area Attendant, you play a vital role in ensuring that all public and employee areas of the hotel are clean, safe, and welcoming. You will uphold the highest standards of cleanliness and guest satisfaction while working independently and as part of the housekeeping team.

Key Responsibilities

• Maintain cleanliness of all public areas, including:
  • Lobbies, hallways, lounges, and corridors
  • Public restrooms
  • Elevators and stairways
  • Fitness center and pool areas
  • Employee areas such as locker rooms and restrooms
• Perform routine cleaning tasks:
  • Sweep, mop, scrub, and polish floors
  • Vacuum carpets and clean rugs and upholstery
  • Dust and polish furniture, fixtures, and metalwork
  • Clean windows, walls, ceilings, and woodwork
  • Empty trash receptacles and transport waste to disposal areas
• Restock supplies in restrooms and common areas
• Report maintenance issues or safety concerns promptly
• Follow all hotel safety, sanitation, and operational procedures
• Assist with special cleaning projects as assigned
• Maintain a professional and courteous demeanor when interacting with guests and team members

Qualifications

• Previous housekeeping or cleaning experience preferred, but not required
• Basic understanding of English for communication and safety compliance
• Strong attention to detail and ability to work independently
• Ability to follow instructions and adhere to company standards
• Positive attitude and team-oriented mindset
• Flexibility to work in a fast-paced environment

Schedule & Availability Requirements

• Must be available to work weekends and holidays
• The hotel operates 24 hours a day, 7 days a week, 365 days a year
• Shifts will vary based on business needs; flexibility is required

Physical Requirements

• Ability to lift, push, or pull up to 20 pounds
• Frequent standing, walking, bending, and reaching
• Manual dexterity for cleaning tasks
• Ability to work on feet for extended periods

What We Offer

• Competitive hourly pay
• Supportive team environment
• Opportunities for growth and advancement
• Comprehensive benefits package (for eligible employees)

The InterContinental Hotel (DHM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The InterContinental Hotel (DHM) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.