Valet Attendant
The Darcy
1515 Rhode Island Avenue
Washington,
DC
20005-5595
Job Description
As a Bellperson you will be the first and last impression for our guests. You will be responsible for providing exceptional customer service by assisting guests with their luggage, answering questions, and ensuring a smooth check-in and check-out process.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Assist guests with luggage, including loading, unloading, and transporting to and from guest rooms.
- Escort guests to their rooms and provide information about hotel amenities and local attractions.
- Answer guest inquiries and address their concerns in a timely and courteous manner.
- Assist with valet parking as needed.
- Maintain a clean and organized work environment, including the lobby and baggage area.
- Adhere to all hotel policies and procedures.
Qualifications
- Excellent customer service skills
- Ability to lift heavy luggage
- Strong communication skills
- Positive and outgoing personality
- Ability to work flexible hours, including weekends and holidays
Acerca de The Darcy
Welcome to The Darcy
The Darcy is an eclectic, 226-room boutique hotel in the heart of Washington, DC, providing chic accommodations, distinctive dining, and over 7,000 square feet of meeting and event space. Classically American but with a European sensibility, The Darcy offers an authentic, original, and local experience that allows our guests to immerse themselves in community.
Discover our Nation's Capital with thoughful amenties. Cruise from Georgetown to Capitol Hill with our courtesy bike and scooter rentals, make it a family affair and keep the kids entertained with our Darcy Daypacks, and relax after a day of sightseeing with our complimentary daily cocktail hour featuring local products or enjoy an in-room crafted cocktail from our talented mixologists. Be prepared for any occasion with our Haberdashery - a guest wardrobing suitcase of high-end men’s accessories for borrow or purchase, get the right fit with custom tailoring, and grab that last minute gift for someone special with our semimonthly pop-up flower shop. At The Darcy, we make sure you don’t miss home.
Acerca de Northwood Hospitality
Founded in 2006, Northwood Hospitality (NWH) has established itself as a leading boutique operator with a true understanding of value creation. Our high-touch management philosophy focuses on providing a collaborative and hands-on approach with each hotel team. We rely on real-time operating data to drive both strategies and revenues.
People are our Passion
Our team members, guests, partners and our communities are our passion. We take a people-first approach to learning & developing, ensuring our team members have the skills and tools to succeed.
Our Purpose
Our purpose is to create and nurture an environment that ignites our team members passions; we provide the tools & mentoring to empower them and foster a sense of belonging.
Our Mission
Our mission is to maximize asset value creation and performance.
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