525 5th Ave SW
Calgary,
AB
T2P 1R7
Canada
We are seeking a dynamic and inspiring Restaurants Manager, responsible for directing and coordinating all activities and providing assistance to the associates in the restaurants and banquets departments, while ensuring all established service standards and procedures are implemented consistently, leading to guest satisfaction, associate satisfaction and profit for the property.
As a Concord Leader you will be responsible to:
Key Responsibilities:
Develop and execute short- and long-term operational and financial strategies aligned with the Dorian’s restaurant objectives, excluding The Wilde on 27.
Lead the overall restaurant operations and strategic direction of the designated restaurant outlets.
Monitor restaurant performance through guest feedback, financial reporting, and operational analysis; implement corrective action where required.
Maintain exceptional food, beverage, and service standards through ongoing evaluation and quality control.
Drive guest satisfaction initiatives and develop innovative programs that enhance the overall guest experience.
Identify and implement revenue-generating opportunities that maximize profitability and guest value.
Foster a culture of empowerment, accountability, and service excellence among associates.
Recruit, interview, onboard, train, coach, and develop associates and leadership teams.
Conduct regular technical, operational, and service training to ensure consistent standards and associate growth.
Lead and motivate teams to maximize productivity, engagement, and performance.
Ensure effective communication across all restaurant and hotel teams through meetings, briefings, and ongoing dialogue.
Maintain full compliance with company policies, SOPs, health & safety regulations, and local laws.
Monitor service execution, teamwork, and upselling performance; provide coaching and follow-up where needed.
Requirements:
A seasoned professional with a minimum of two years of experience as a Food & Beverage Manager or similar role.
A Hospitality program graduate or degree holder.
Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety.
Someone who has solid leadership skills, adept at training, coaching and motivating a team.
An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.
Someone with strong financial acumen with the ability to perform detailed analysis of financial statements for food and beverage, along with a proven track record of making sound financial/business decisions.
Agile, able to shift priorities as needed, including handling guest or associate situations that may occur outside of typical work hours, covering shifts as necessary.
Knowledgeable in health, safety and sanitary rules and regulations.
Excellent working knowledge of POS systems, including Micros.
Able to work well under pressure and enjoy a fast-paced environment.
An excellent communicator who values teamwork and collaboration.
Able to combine strategic planning and day-to-day management.
Physically able to stand, sit, walk, push, pull, crouch, and lift or carry objects up to 40 pounds or more.
Benefits
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Experience the out of the ordinary Calgary Hotel where chic meets smart modernity at The Dorian. Warmly contemporary, layered with textured vibrancy and a touch of British whimsy, The Dorian Autograph Collection hotel offers a traveling experience unlike any other. Get a comfy night's rest in our guest rooms refined in an elegant European design featuring luxe bedding, free WiFi, mini-fridge, large screen TV and premium amenities. This downtown Calgary hotel's guiding interior design concept combines the fashion forward sensibilities of our muse Oscar Wilde and the evolution of Calgary as a city on the leading edge of a cultural and economic progression. Wilde’s sharp wit and gifted ability with words to surprise and humor influences the whimsical and playful discoveries peppered throughout the hotel.
The Dorian consists of two hotels in one beautiful tower. The upper-portion Autograph blends modern luxury with British whimsy and local flavour, including Calgary’s first 27th floor lobby complete with resto-lounge and rooftop patio. The lower-portion Courtyard caters to sophisticated urban adventurers and business professionals seeking more for their travel dollars. More than anything, The Dorian is a hotel with a soul. One that cares about its community, and connecting guests with memorable, warm, and fun Calgary people and experiences.
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.