Restaurant Host / Hostess

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Meet and greet guests in a friendly and courteous manner as they arrive, offer a choice of seating, and then escort them to their table and present the menu.

• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform general cleaning tasks using standard hotel cleaning products assigned to adhere to health standards.
• Keeps customer count, as well as tracks table availability.
• Promptly answers the telephone and responds appropriately to the needs in a friendly and professional manner.
• Takes reservations.
• Keeps menus clean.
• Complete knowledge of daily specials, soups, and hours of operation.
• Assist room service with overflow phone orders.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage, or loss to supervisor/manager.
• Provides a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by the supervisor/manager.
• Assists other Restaurant Personnel when need.

Full Time Employees receive the following benefits.

Benefits include:

• Medical
• Dental
• Vision
• Paid Sick Time up to 48 hours annually
• Paid Vacation
• Paid Holidays
• Birthday Pay
• Life Insurance
• 401-K
• Room discounts
• Free Hot Meals per shift/Unlimited coffee, tea & soft drinks
• Restaurant/Coffee Shop Discount 
• Free Covered Parking
• RTD Subsidized Transportation
• Flexible Schedules
• Fast Paced work environment 
• Travel Perks & Benefits  
• Recognition & Rewards 
• Growth Opportunities

Equal Employment Opportunity

Hyatt Regency DTC does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.