Photo of Sea Crest Beach Resort, North Falmouth, MA

Director of People Support (Human Resources)

Sea Crest Beach Resort

350 Quaker Rd
North Falmouth, MA 02556

Hotel de 253 Habitaciónes
Gestionado Por HHM Hotels
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Compensation: 85.000 $ a 90.000 $ por año, Tiempo Completo

Opportunity: Property Director of Human Resources

Sea Crest Beach Resort is hiring a Director of People Support to lead the human resources function. This role manages the workforce complexities of a large resort in a seasonal coastal market. You will execute recruitment strategies and facilitate employee relations for our hospitality team. The position requires a leader to oversee talent acquisition and compliance while supporting organizational retention goals. You will direct the property culture through total rewards administration and professional development initiatives across all operational departments.

Your Growth Path

Regional Director of People Support – Corporate People Support Director

Your Focus

  • Employee Experience & Culture – Foster a positive, service-driven culture through impactful employee relations programs, engagement initiatives, and leadership coaching, ensuring an inclusive and inspiring workplace for both our year-round and seasonal resort staff.

  • Strategic Leadership – Oversee all facets of human resources, including talent acquisition, training, scheduling, performance management, and associate engagement, ensuring alignment with brand standards while upholding HHM core values.

  • Talent Acquisition & Development – Lead a proactive recruitment strategy, guiding hiring managers in selecting the most qualified candidates. Mastermind our complex seasonal hiring initiatives and expertly manage our J1 visa student program to ensure proper staffing levels during peak beach season.

  • Compliance & Integrity – Ensure HR policies and procedures comply with local, state, and federal regulations, specifically navigating the compliance nuances of international work visas. Conduct and oversee internal investigations related to workplace concerns with discretion and professionalism.

  • Training & Performance Excellence – Design and implement development programs that elevate service excellence and operational performance across all resort departments.

  • Collaboration & Execution – Partner with HHM’s centralized Human Resources teams to administer benefits, compensation, and compliance programs effectively. Provide guidance on payroll administration and associate support functions as needed.

Your Background and Skills

  • Bachelor’s Degree in Human Resources or a related field preferred.
  • 5-7+ years previous Human Resources experience, preferably in a hospitality setting.
  • Human Resource certification and/or involvement in local hotel HR community preferred.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements
  • Referral Bonus Program
  • Quarterly Incentives

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publicado 15 De Septiembre De 2026

Acerca de Sea Crest Beach Resort

A New Wave Is On The Horizon

Experience Our Refreshed Resort

Welcome to the Sea Crest Beach Resort, a charming waterfront resort that sets the stage for relaxation, romantic escapes, family traditions, and memorable events. The Upper Cape's only beachfront resort, Sea Crest sits on the sands of Old Silver Beach in North Falmouth.

Experience our refreshed resort inspired by our stunning natural surroundings. From the use of natural light and soft tones to natural textures and a clean aesthetic, our new look evokes the breeziness of the beach.

The result is a space that is chic and contemporary yet warm and welcoming. A coastal-style retreat that creates the perfect refuge, where all your worries disappear. Guests will be immersed in a balanced, harmonious space where the line between indoors and outdoors becomes one.

This is a place to savor with friends, family, and loved ones — a place that will call you back year after year. Explore everything our property has to offer and start planning your stay.

Exchange Vows And Celebrate Your Special Day, The Cape Way

The white sands of Sea Crest Beach Resort provide the ideal wedding venue for your biggest moment. This is the Cape Cod wedding experience you've been dreaming of. Our experienced team will work hand-in-hand with you to bring the vision you have for your wedding to life.

Great Dining Is About More Than Delicious Menu Choices.

At Sea Crest, it’s enjoying fantastic meals in settings that match your lifestyle, mood, or activity. Feel like a formal table? Intimate dining? A waterfront or poolside view? Eating on the go? We let you choose. From Red’s Restaurant to grabbing food from our takeout window, we bet one bite is all it takes to savor the cuisine Cape Cod talks about. 

Acerca de HHM Hotels

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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